College of Community and Public Service
A. Scott Rood
Title: Assistant Professor
Department: Hospitality & Tourism Management
Office: B-3-261 MAK
Phone: 616-331-8712
Email: roodsc@gvsu.edu
Education
B.S., Political Science and American Studies, University of Michigan.
M.P.A ., Central Michigan University
Specialization
Service quality management & performance analysis
Mystery shopping & restaurant evaluations
Economic impacts & hospitality marketing
Tourism & commercial recreational systems
