Frequently Asked Questions

Q: I don't live in an area where there are a lot of Lakers. Can I volunteer in the name of Grand Valley on my own?

A: Absolutely! Any project, no matter how big or small makes an impact. We ask that your project be coordinated between March 21-28, 2015 in order to be considered a Community Outreach Week project. Create an individual project.

Q: The project I want to register for has been closed. How do I sign up last minute?

A: E-mail or call 616-331-3590 to sign up for closed projects. Remember that you will not be guaranteed a COW bandanna due to late registration.

Q: I have a question about my project, and the agency I am volunteering for, who do I contact?

A: E-mail or call 616-331-3590 and a Community Outreach Week representative will get back with you within one business day.

Q: I need to cancel my attendance at a service project. Who do I contact?

A: E-mail or call 616-331-3590 at least 5 days before the scheduled project date to let a Community Outreach Week representative know of your cancellation.

Q: My student organization, alumni club/chapter, work employees want to sign up for a private project. What do I do?

A: If the project has already been established, contact your group's leader to receive a special URL to sign up. If you are the group leader for the project, you’ll need to register first. Click “Create a Project.” Be sure and indicate what group or company you're working with, and click "yes" when asked "is this event private?"