Dean of Students

Mediation and Conflict Resolution Services at GVSU

Mediation begins with the disputing parties agreeing to meet with two neutral facilitators (called "mediators") who guide them step-by-step through a problem-solving process.

What is Mediation?
Mediation is a nonjudicial, confidential, and voluntary process that helps people resolve their own conflicts and design their own solutions.

What are some advantages of using Mediation?
   - Mediation settles disputes privately and confidentially.
   - Mediation focuses on problem-solving rather than placing blame.
   - Mediation is flexible and creative. Because solutions are tailor made for the particular situation, there is a high likelihood that solutions will be implemented and will last.
Many disputes can be resolved in one mediation session. Sessions may last from one to three hours and additional sessions can be scheduled if needed. Mediation sessions will be scheduled whenever possible at a location agreeable to all participants. All GVSU students, faculty and staff may use campus mediation services free of charge.

Who are the Mediators?
GVSU mediators are faculty, staff and students trained in the process of mediation.

  • Interpersonal disputes (e.g. roommate or co-worker problems)
  • Workplace conflicts
  • Lifestyle issues
  • Racial/cultural issues
  • Faculty/student/staff conflicts
  • Supervisory disputes
  • Fraternity or sorority disputes
  • Noise complaints
  • Disputes related to class projects, grades, etc.
  • R.A./student disputes
  • Disputes within or between student organizations


    How can I find out if my concern is appropriate for Mediation?

    Call Dr. Diana Pace, Dean of Students Office, at 331-3585. If mediation is appropriate, the Dean of Students Office will suggest the steps necessary for setting up a mediation.

Page last modified November 18, 2013