Human Resources

Administrative Professional Staff Leadership Training: Interpersonal Skills Resources

The ability to lead an individual or group to a goal and work effectively with others.

Building a Successful Team
Using appropriate leadership methods and a flexible interpersonal style to help build a cohesive team; facilitating completion of team goals.

Building Partnerships
Identifying and taking actions to build collaborative and strategic relationships with both internal and external constituencies to help achieve work goals.

Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Gaining Commitment
Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations, and individuals involved.

Meeting Leadership
Ensuring that a meeting serves its business objectives while using appropriate interpersonal styles and methods and considering the needs and potential contributions of others.

ARTICLES: Full Text Online

12 Tips For Collaborative Leaders

Build a Plane--and a Team

Building Effective Teams in Real Time

Deep Introspection

Developing Effective Interpersonal Communication and Discussion Skills

Developing High Impact Leadership

Effective Team Building: More than Just Fun at Work

Group Dynamics

Interpersonal Dynamics: Essays and Readings on Human Interaction

Leadership vs. Management

Learning to Lead: Five Steps to Pain Free, Productive meetings

Looking in the Mirror

Motivating Your Employees

Team Building Toolkit

Teambuilding Reveals Its Serious Side

The Discipline of Teams

The Importance of Being Real: The Abilene Paradox        

The Team-Trust Game

Thoughts on Leadership

Turning out Team Players

Using Group Dynamics to Improve Decision-Making Meetings

Work and Play Well With Others

ARTICLES: Available at the Library Only

Playing the Game

True team spirit


Harvard Business Review Reprints 

The Five Dysfunctions of a Team


American Management Association Communication Workshops

Emerson Corporation

Find your own seminar

Skill Path





Page last modified February 18, 2013