Human Resources

Title: Office Coordinator - Disabilities Support Svs & ADA Program
Classification: C3
Department: Academic Resources & Special Programs

Job Summary: (Short summary of job duties - 1 to 2 sentences)

Provide support to the administrative staff in the DSS and ADA Programs, the Pre-major Advising Program, and the Advising Resources & Special Programs Unit for the planning, coordination, and implementation of projects, events, publications, and support services.


Primary Duties & Global Responsibilities:


(Must be able to perform these duties; usually consist of more than 5% of your job.)


Provide clerical support for operation of the DSS and ADA Programs, the Pre-major Advising Program, and the Advising Resources & Special Programs Unit including answering telephones, managing calendars and correspondence, maintaining electronic/paper record keeping systems and materials, and assist with implementation of projects and events.


Receive information in various forms and determine the appropriate method of processing.


Compile data, prepare standard and requested reports, generate correspondence, presentation materials, spreadsheets, graphics, meeting materials, and other similar items using various computer systems.


Disseminate information that may require explanation and interpretation of established university and unit policies and procedures, and direct individuals to sources of additional information.


Assist faculty, staff, and students with DSS and ADA concerns.


Perform work of a confidential nature for the DSS and ADA Programs, Pre-major Advising Program, and Advising Resources & Special Programs Unit including grade audits for students and financial matters for programs and unit.


Develop and manage programs` database systems and assist with unit`s database systems.


Maintain budgetary records (Banner) by performing bookkeeping related duties such as reconciling, monitoring, making and tracking expenditures, preparing statements regarding the status of accounts.


Supervise student employees.


Other related duties as assigned.


Minimum Required Qualifications:


High school graduate.


Minimum of three years of related experience and/or relevant training.


Demonstrated experience to successfully work under pressure and meet deadlines.


Demonstrated experience to successfully maintain positive interpersonal relationships.


Demonstrated experience to successfully operate office equipment.


Demonstrated experience to successfully provide quality customer service.


Demonstrated experience to successfully maintain satisfactory work performance and

attendance records.


Possess strong verbal and written communication skills.


Type 50 wpm accurately; spelling competency (minimum 80% accuracy).


Demonstrated experience to successfully use a variety of computer software applications.


Demonstrated experience to successfully work independently, organize own work and coordinate

work activities of others.


Excellent grammar and proofreading skills.

Desired Qualifications: (Preferred in addition to required qualifications.)


Some college course work.


Higher education experience.


Supervisory experience.

Supervision Received: (Who provides supervision?)

Receives general instruction from a designated supervisor, but is generally expected to work independently.

Supervision Exercised: (Who do you supervise?)

Hire, train, supervise, schedule and coordinate the work of student employees and may act as lead worker to other COT staff members within the department/unit/division. May participate in personnel decisions, such as hiring, terminating, disciplining and evaluating of COTs, but is not the decision maker.

Revised Date: June 2006 For questions regarding employment, email Human Resources Employment Information. TDD Callers: Call Michigan Relay Center 1-800-649-3777.