Human Resources

Title: Office Coordinator-Padnos International Studies (Study Abroad & International Partnerships)
Classification: C3
Department: International Education Dean's Office

Primary Duties & Global Responsibilities:

  • Assist in managing OASIS specific to international partnerships & non-GVSU programs.
  • Facilitate online application process and keep rosters updated (including keeping track of student contact information prior to departure, during the program, and upon return).
  • Keep all student files accurate and updated.
  • Coordinate study abroad application process for partner institutions, where appropriate.
  • Track registration status for all study abroad students.
  • Send out Financial Aid Consortium Agreements and keep original copies on file & logged into a database.
  • Maintain database with important contacts (i.e. partners, affiliates, program representatives, faculty visitors from partner institutions, etc.).
  • Responsible for IIE Annual Report and other statistical data.
  • Disseminate information that may require explanation and interpretation of established university and departmental policies and procedures, and directs individuals to the appropriate source for additional information.
  • Update chart to keep track of exchange balances.
  • Communication-help with communicating information to study abroad students such as sending out reminders, e-mail communication, and OASIS updates.
  • Monitor two primary budgets (tuition subsidy and study abroad deposit) and report expenses to director, request new accounts as programs develop, reconcile budget reports.
  • Generate reports, memorandums, correspondence, presentation materials spreadsheets and graphics, and other materials utilizing computer systems.
  • Coordinates special events and functions (i.e. orientation sessions, re-entry sessions, workshops, etc.).
  • Coordinate student evaluation process for returned study abroad students.
  • Monitor insurance requirement for all students studying abroad through international partnerships or non-GVSU system.
  • Request study abroad program fees and tuition credits be placed on the GVSU system.
  • Develop and maintain the GVSU course equivalency charts for all international partnership programs.
  • Assist in coordinating visitor itineraries for international visitors.
  • Process deposit refunds and pay invoices from partner institutions.
  • Send updated study abroad rosters to appropriate on-campus representatives.
  • Each semester, provide a list of students who are eligible for the study abroad grant.
  • Track all post-acceptance forms.
  • Review each students file to check for faculty course approvals once an official transcript has been received by our office.

General Office Duties:

  • Serve as back-up for phones and walk-ins;
  • Provide information on international partnerships and study abroad programs;
  • Prepare outgoing mail including bulk mailings;
  • Receive incoming mail, sort and route mail;
  • Type memos and other correspondence;

 Minimum Required Qualifications:

  • High School graduate.
  • Minimum of three years of related experience and/or relevant training.
  • Demonstrated experience to successfully work under pressure and meet deadlines.
  • Demonstrated positive attitude with a collaborative approach.
  • Demonstrated ability to successfully maintain positive intercultural and interpersonal relationships/communication.
  • Demonstrated interest in international and intercultural issues.
  • Demonstrated experience to successfully operate office equipment.
  • Demonstrated experience to successfully provide quality services.
  • Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
  • Possess strong verbal and written communication skills.
  • Type 50 wpm accurately; spelling competency (minimum 80% accuracy).
  • Demonstrated experience to successfully use a variety of computer software applications such as MS Word, Excel, Access & Dream Weaver.
  • Demonstrated experience to successfully work independently & as a team player, organize own work and coordinate work activities of others.
  • Excellent grammar and proofreading skills.

 Desired Qualifications:

  • Some college course work.
  • Overseas travel and/or living experience.
  • Higher education experience.
  • Second language skills.
  • Supervisory experience.

 Supervision Received:

Receives general instruction from a designated supervisor, but is generally expected to work independently.

Revised Date: September 2008 For questions regarding employment, email Human Resources Employment Information. TDD Callers: Call Michigan Relay Center 1-800-649-3777.