Human Resources

Job Summary:
Provides clerical support for a department/office.

Primary Duties & Global Responsibilities:

• Generates a variety of materials such as reports, memorandums, & correspondence.
• Proofread and correct materials; edits grammatical errors.
• Performs receptionist duties such as receiving visitors, answering the telephone, taking messages.
• Receives, opens, routes mail and may compose responses to standard inquiries.
• Maintains filing and/or database and record keeping systems on paper and/or computer.
• Prepares reports which may require compiling and computing statistical data.
• Disseminates information which may require explanation and interpretation of the university/departments/divisions' policies and procedures including limited student advising.
• Acts as a liaison between department supervisor and department staff and/or campus community.
• Prepares IDC, travel vouchers, deposit requisitions and other forms for the department.
• Prepare Grand Forum Newsletters, invitations & programming materials.
• Maintains records by performing duties such as monitoring, tracking expenditures, and preparing statements for distribution regarding the status of records, lists, or accounts.
• Answer or refer inquiries from students, faculty, staff, and the general public regarding established policies and procedures; answer routine inquiries; and schedule appointments and meetings, facilities and events.
• Establish and maintain filing and recordkeeping systems.
• Inventory supplies and/or merchandise.
• Other related duties as assigned.

• Makes and confirms travel arrangements.
• Takes, transcribes and distributes Board meeting minutes.
• Reviews budget reports and reconciles the reports with the department/office's records.
• Coordinates special events.

Minimum Required Qualifications:

• High school graduate.
• Minimum of two years experience in higher education.
• Ability to work under pressure and meet deadlines.
• Ability to maintain positive interpersonal relationships.
• Ability to operate office equipment.
• Ability to provide outstanding customer service.
• Ability to maintain satisfactory work performance and attendance records.
• Possess strong verbal and written communication skills.
• Type 45 wpm accurately; spelling competency (minimum 80% accuracy).
• Experience with various computer software applications including spreadsheets & Publisher.
• Must have flexible work schedule with some evenings required.

Desired Qualifications:

• Some college course work.
• Experience in higher education.
• Experience in Event Planning.

Supervision Received:
Receives supervision and work assignments from the Director of Grand Forum and assists the Continuing Education Department.

Supervision Exercised:
May be responsible for the coordination of work assignments for student employees.

Revised Date: July 2009 For questions regarding employment, email Human Resources Employment Information. TDD Callers: Call Michigan Relay Center 1-800-649-3777.