Title: Tutoring Assistant
Department: ARC - Robert Pew Grand Rapids Campus
Responsible for coordination of tutoring services and transfer orientation activities in the Pew Campus Tutoring Center.
Primary Duties & Global Responsibilities:
- Receive calls of admitted transfer students and schedule orientation dates.
- Review transfer documents and update when necessary in preparation for the orientation session.
- Recruit students for tutoring positions at the Pew Campus.
- Review tutoring applications and forward hiring recommendations to Associate Dean of ARSP.
- Schedule individual tutoring appointments and schedule walk-in labs when needed.
- Update tutoring database and coordination of data with that on Allendale and Holland campuses.
- Coordinate time card completion and review, sign time cards.
- Coordinate needs of Writing Center/SWS Director at the Pew Campus.
- Supervise tutors and "study area" students to assure GV building policy compliance. Student conduct interaction and decision-making on daily basis necessary.
- Coordinate Accounting/Economics tutoring with Seidman School of Business Undergraduate advising program coordinator.
- Complete pay period reports and semester end report for Associate Dean and Writing Center Director.
Minimum Required Qualifications:
- High school graduate.
- Minimum of three years of related experience and/or relevant training.
- Demonstrated experience to successfully work under pressure and meet deadlines.
- Demonstrated experience to successfully maintain positive interpersonal relationships.
- Demonstrated experience to successfully operate office equipment.
- Demonstrated experience to successfully provide quality customer service.
- Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
- Possess strong verbal and written communication skills.
- Type 50 wpm accurately; spelling competency (minimum 80% accuracy rate).
- Demonstrated experience with various computer software applications.
- Demonstrated experience to successfully work independently, organize own work and coordinate work activities of others.
- Excellent grammar and proofreading skills.
- Some college course work.
- Higher education experience.
- Supervisory experience.
Receives supervision and work assignments from a designated supervisor, although other staff members in the unit may provide work direction.
Hire, train, supervise, schedule and coordinate the work of student employees and may act as lead worker to other COT staff members within the department/unit/division. May participate in personnel decisions, such as hiring, terminating, disciplining and evaluating of COTs, but is not the decision maker.
Revised Date: September 2003
For questions regarding employment, email Human Resources Employment Information. TDD Callers: Call Michigan Relay Center 1-800-649-3777.