Human Resources

Title: Student Services Assistant
Classification: C4
Department: Student Services

Job Summary:

Provide support to the Vice Provost/Dean of Students, two Associated Deans, and an Assistant Dean for the planning, coordination and implementation of projects, events and services.

Primary Duties & Global Responsibilities:

  • Provides administrative and clerical support to the Vice Provost/Dean of Students, two Associate Deans and one Assistant Dean.
  • Provides administrative support regarding planning, implementing, and staffing various major programs as needed (e.g. Parent Orientation, Convocation, Commencements, Awards Banquet, etc.).
  • Provides administrative support for developing, updating and processing brochures/newsletters and coordinates mailings to New Students, Transfer Students and Returning Adult Students each semester.  Includes updating publications and web pages.
  • Generates reports, memos, presentation materials and other materials using various computer systems.
  • Maintains calendar/schedules for two associate deans, the office conference room and assists with the calendar/schedule for Vice Provost/Dean of Students.  Includes scheduling meetings, space, media equipment, food service, etc.
  • Provides support for budget monitoring/reporting, purchasing, travel planning, student employee scheduling, and office supply management.
  • Serves as the office computer/technology consultant  to assist staff with computer issues/glitches, coordinates technology planning/problem-solving with Information Technology, develops/maintains web pages as needed, and coordinates responses to queries to the office through the web.
  • Completes projects as assigned by the Vice Provost/Dean of Students, the two Associate deans and/or the Assistant Dean which may involve planning, coordinating work, analyzing data, and/or preparing reports.
  • Maintains an inventory of publications and reports.
  • Assists with hiring, training, and supervising student employees.
  • Other duties as assigned.

Minimum Required Qualifications:

  • High school graduate.
  • Minimum of four years of related work experience.
  • Related college course work may be considered in lieu of some of the experience requirement.
  • Demonstrated competence in working with diverse people.
  • Demonstrated experience to successfully work under pressure and meet deadlines.
  • Demonstrated experience to successfully maintain positive interpersonal relationships.
  • Demonstrated experience to successfully operate office equipment.
  • Demonstrated experience to successfully provide quality customer service.
  • Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
  • Possess strong verbal and written communication skills
  • Demonstrated experience to successfully work independently, organize own work and coordinate work activities of others.
  • Demonstrated experience to successfully handle multiple demands efficiently.
  • Demonstrated experience in a supervisory capacity.
  • Type 55 wpm accurately; spelling competency (minimum 80% accuracy).
  • Demonstrated experience to successfully use various computer software applications, including but not limited to Microsoft Word, Excel, Access, and Power Point.

Desired Qualifications:

  • Bachelor’s degree.
  • Higher education work experience.
  • Experience with mainframe applications.

Revised Date: February 2010 For questions regarding employment, email Human Resources Employment Information. TDD Callers: Call Michigan Relay Center 1-800-649-3777.