Human Resources

Job Summary:
Provides daily support duties for Student Accounts/Accounting Office.Primary Duties & Global

Responsibilities:

• Uses various methods to collect debts owed to the University.
• Processes the referrals of delinquent accounts to collection agencies.
• Processes and reconciles all benefit billings for payment.
• Assists the Payroll Office in preparation of student payroll during the academic year.
• Interprets information from computerized records systems and answers questions.
• Relieves the receptionist and bank desk clerk during breaks, vacations and salary continuation.
• Processes student account payments.
• Assists on the Billing Hotline.
• Enters data to the appropriate mainframe system.
  Other related duties as assigned.

Secondary Duties & Responsibilities:

• Prepares and processes out-going mail and checks for distribution.
• Reviews the outstanding encumbrances and vouchers lists for accuracy.

Minimum Required Qualifications:

• High school graduate.
• Minimum of two years related work experience and/or relevant training.
• Ability to work under pressure and meet deadlines.
• Ability to maintain positive interpersonal relationships.
• Ability to operate office equipment.
• Ability to provide quality customer service.
• Ability to maintain satisfactory work performance and attendance records.
• Possess strong verbal and written communication skills.
• Type 45 wpm accurately; spelling competency (minimum 80% accuracy).
• Experience with various computer software applications.
• Experience with various computer software.
• Data entry experience.

Desired Qualifications:

• Some college course work.
• Experience in higher education.
• Experience with mainframe applications.

Supervision Received:
Receives supervision and work assignments from a designated supervisor, although other staff members in the unit may provide work direction.

Supervision Exercised:
May be responsible for the coordination of work assignments for student employees.

Revised Date: September 1997 For questions regarding employment, email Human Resources Employment Information. TDD Callers: Call Michigan Relay Center 1-800-649-3777.