Human Resources

Title: Secretary
Classification: C2
Department: -

Job Summary:
Provides clerical support for a department/office.

Primary Duties & Global Responsibilities:

  • Generates a variety of materials such as reports, memorandums, course syllabi and evaluations, correspondence, forms, and tests using computer systems.
  • Proofread and correct materials; edits grammatical errors.
  • Performs receptionist duties such as receiving visitors, answering the telephone, taking messages.
  • Receives, opens, routes mail and may compose responses to standard inquiries.
  • Maintains filing and/or database and record keeping systems on paper and/or computer.
  • Prepares reports which may require compiling and computing statistical data.
  • Disseminates information which may require explanation and interpretation of the university/departments/divisions' policies and procedures including limited student advising.
  • Acts as a liaison between department supervisor and department staff and/or campus community.
  • Prepares IDC, travel vouchers, deposit requisitions and other forms for the department.
  • May assist with graduation audits.
  • May assist with departmental admissions process.
  • Maintains records by performing duties such as monitoring, tracking expenditures, and preparing statements for distribution regarding the status of records, lists, or accounts.
  • Answer or refer inquiries from students, faculty, staff, and the general public regarding established policies and procedures; answer routine inquiries; and schedule appointments and meetings, facilities and events.
  • Establish and maintain filing and recordkeeping systems.
  • Inventory and order textbooks, supplies and/or merchandise.
  • Other related duties as assigned.

Secondary Duties & Responsibilities:

  • Makes and confirms travel arrangements.
  • Takes, transcribes and distributes departmental meeting minutes.
  • Reviews budget reports and reconciles the reports with the department/office's records.
  • Coordinates special events.
  • Maintain department's library.
  • Assist students with registration, drops, and adds.

Minimum Required Qualifications:

  • High school graduate.
  • Minimum of two years of related work experience and/or relevant training.
  • Ability to work under pressure and meet deadlines.
  • Ability to maintain positive interpersonal relationships.
  • Ability to operate office equipment.
  • Ability to provide quality customer service.
  • Ability to maintain satisfactory work performance and attendance records.
  • Possess strong verbal and written communication skills.
  • Type 45 wpm accurately; spelling competency (minimum 80% accuracy).
  • Experience with various computer software applications.

Desired Qualifications:

  • Some college course work.
  • Experience in higher education.

Supervision Received:
Receives supervision and work assignments from a designated supervisor, although other staff members in the unit may provide work direction.

Supervision Exercised:
May be responsible for the coordination of work assignments for student employees.

Revised Date: September 1997 For questions regarding employment, email Human Resources Employment Information. TDD Callers: Call Michigan Relay Center 1-800-649-3777.