Human Resources

Title: Computer Operator II
Classification: T3
Department: Administrative Computing

Job Summary:
Operates and monitors mainframe computer network backups and applications and related equipment in the processing of data, report generation, and other output media.

Primary Duties & Global Responsibilities:

  • Run production shift schedule on mainframe and network.
  • Operate peripheral equipment; perform preventative maintenance.
  • Distribute reports.
  • Operate, monitor and control mainframe and network processing.
  • Verify thoroughness and accuracy of jobs during production runs, prior to, during and after execution.
  • Solve problems or notify contact personnel.
  • Lift boxes, push or pull carts.
  • Supervise student employees.
  • Other related duties as assigned.

Secondary Duties & Responsibilities:

  • Provides guidance and assistance to students, temporary employees or system users.
  • Verify JCL parameters.
  • Perform preventative maintenance on all equipment.
  • Initialize the system, idle the system, initiate system recoveries, and similar procedures.
  • Recognize system and peripheral equipment malfunctions and execute proper corrective procedures.

Minimum Required Qualifications:

  • Associate Degree in Data Processing or equivalent training and/or experience.
  • Minimum of three years related experience.
  • Demonstrated experience to successfully work under pressure and meet deadlines.
  • Demonstrated experience to successfully maintain positive interpersonal relationships.
  • Demonstrated experience to successfully operate office equipment.
  • Demonstrated experience to successfully provide quality customer service.
  • Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
  • Possess strong verbal and written communication skills.
  • Demonstrated experience to successfully work independently, organize own work and coordinate work activities of others.
  • Ability to read, interpret, and apply complex information obtained from technical and procedural manuals.
  • Willingness to work any shift.

Desired Qualifications:

  • Bachelor's degree preferred.
  • Supervisory experience.
  • Knowledge of hardware and software comparable to that used at Grand Valley.

Supervision Received:
Supervised by a designated supervisor, but is expected to work independently and apply appropriate policies and procedures within the assigned area of responsibility.

Supervision Exercised:
Hire, train, supervise, schedule and coordinate the work of student employees and may act as lead worker to other COT staff members within the department/unit/division.

Revised Date: September 1997 For questions regarding employment, email Human Resources Employment Information. TDD Callers: Call Michigan Relay Center 1-800-649-3777.