Human Resources

Job Summary:
Operates and monitors mainframe computer network backups and applications and related equipment in the processing of data, report generation, and other output media.

• Run production shift schedule on mainframe and network.
• Operate peripheral equipment; perform preventative maintenance.
• Distribute reports.
• Operate, monitor and control mainframe and network processing.
• Verify thoroughness and accuracy of jobs during production runs, prior to, during and after execution.
• Solve problems or notify contact personnel.
• Lift boxes, push or pull carts.
• Supervise student employees.
• Other related duties as assigned.

• Provides guidance and assistance to students, temporary employees or system users.
• Verify JCL parameters.
• Perform preventative maintenance on all equipment.
• Initialize the system, idle the system, initiate system recoveries, and similar procedures.
• Recognize system and peripheral equipment malfunctions and execute proper corrective procedures.

• Associate Degree in Data Processing or equivalent training and/or experience.
• Minimum of three years related experience.
• Demonstrated experience to successfully work under pressure and meet deadlines.
• Demonstrated experience to successfully maintain positive interpersonal relationships.
• Demonstrated experience to successfully operate office equipment.
• Demonstrated experience to successfully provide quality customer service.
• Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
• Possess strong verbal and written communication skills.
• Demonstrated experience to successfully work independently, organize own work and coordinate work activities of others.
• Ability to read, interpret, and apply complex information obtained from technical and procedural manuals.
• Willingness to work any shift.

• Bachelor's degree preferred.
• Supervisory experience.
• Knowledge of hardware and software comparable to that used at Grand Valley.

Supervision Received:
Supervised by a designated supervisor, but is expected to work independently and apply appropriate policies and procedures within the assigned area of responsibility.

Supervision Exercised:
Hire, train, supervise, schedule and coordinate the work of student employees and may act as lead worker to other COT staff members within the department/unit/division.

Revised Date: September 1997 For questions regarding employment, email Human Resources Employment Information. TDD Callers: Call Michigan Relay Center 1-800-649-3777.