Title: Computer Operator II
Department: Administrative Computing
Operates and monitors mainframe computer network backups and applications and related equipment in the processing of data, report generation, and other output media.
Primary Duties & Global Responsibilities:
- Run production shift schedule on mainframe and network.
- Operate peripheral equipment; perform preventative maintenance.
- Distribute reports.
- Operate, monitor and control mainframe and network processing.
- Verify thoroughness and accuracy of jobs during production runs, prior to, during and after execution.
- Solve problems or notify contact personnel.
- Lift boxes, push or pull carts.
- Supervise student employees.
- Other related duties as assigned.
Secondary Duties & Responsibilities:
- Provides guidance and assistance to students, temporary employees or system users.
- Verify JCL parameters.
- Perform preventative maintenance on all equipment.
- Initialize the system, idle the system, initiate system recoveries, and similar procedures.
- Recognize system and peripheral equipment malfunctions and execute proper corrective procedures.
Minimum Required Qualifications:
- Associate Degree in Data Processing or equivalent training and/or experience.
- Minimum of three years related experience.
- Demonstrated experience to successfully work under pressure and meet deadlines.
- Demonstrated experience to successfully maintain positive interpersonal relationships.
- Demonstrated experience to successfully operate office equipment.
- Demonstrated experience to successfully provide quality customer service.
- Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
- Possess strong verbal and written communication skills.
- Demonstrated experience to successfully work independently, organize own work and coordinate work activities of others.
- Ability to read, interpret, and apply complex information obtained from technical and procedural manuals.
- Willingness to work any shift.
- Bachelor's degree preferred.
- Supervisory experience.
- Knowledge of hardware and software comparable to that used at Grand Valley.
Supervised by a designated supervisor, but is expected to work independently and apply appropriate policies and procedures within the assigned area of responsibility.
Hire, train, supervise, schedule and coordinate the work of student employees and may act as lead worker to other COT staff members within the department/unit/division.
Revised Date: September 1997
For questions regarding employment, email Human Resources Employment Information. TDD Callers: Call Michigan Relay Center 1-800-649-3777.