Human Resources

Title: Computer Operator II - WGVU
Classification: T3
Department: WGVU

Job Summary:
Operates and monitors mainframe, minicomputers and P.C.'s, related peripheral equipment, and provides support and training to all users of above.

Primary Duties & Global Responsibilities:

  • Maintains and operates minicomputer.
  • Monitors and maintains peripheral computer equipment.
  • Provides training and user support.
  • Provides PC software and hardware support to staff.
  • Supervise student employees.
  • Other related duties as assigned.

Secondary Duties & Responsibilities:

  • Answers telephone at WGVU switchboard during membership drives.
    Researches hardware and software solutions.

Minimum Required Qualifications:

  • An Associate Degree in Data Processing or equivalent training and/or experience preferred.
  • Minimum of three years experience operating computer system and peripheral equipment and installation of comparable complexity.
  • Demonstrated experience to successfully work under pressure and meet deadlines.
  • Demonstrated experience to successfully maintain positive interpersonal relationships.
  • Demonstrated experience to successfully operate office equipment.
  • Demonstrated experience to successfully provide quality customer service.
  • Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
  • Possess strong verbal and written communication skills.
  • Demonstrated experience to successfully work independently, organize own work and coordinate work activities of others.
  • Willingness to work any shifts.

Desired Qualifications:

  • Bachelor's degree.
  • Supervisory experience.
  • Knowledge of hardware and software comparable to that used at Grand Valley.

Supervision Received:
Supervised by a designated supervisor, but is expected to work independently and apply appropriate policies and procedures within the assigned area of responsibility.

Supervision Exercised:
Hire, train, supervise, schedule and coordinate the work of student employees and may act as lead worker to other COT staff members within the department/unit/division. 

Revised Date: September 1997 For questions regarding employment, email Human Resources Employment Information. TDD Callers: Call Michigan Relay Center 1-800-649-3777.