Support Documents for Blackboard IM
 

PDF icon  Blackboard IM for Faculty: Getting Started
PDF icon  Bb IM for Students: Getting Started
PDF icon  Student Guide to BbIM Helpdesks
PDF icon  Creating Groups in Bb IM: A Handout for Faculty and Students
PDF icon  Bb IM FAQ
PDF icon  Bb IM Basic User Guide
PDF icon  Enabling Bb IM in Blackboard
PDF icon  Archiving Bb IM Sessions
PDF icon  Inviting Users to Bb IM
PDF icon  Virtual Office Hours on Bb IM
Video Icon Get Bb IM: Flash Video Tutorial


Bb IM 

Windows users: If your version of Java is older than Java 6.18 please download a newer version using these instructions

Test your internet connection speed here: Internet Connection Speed Test

For assistance with the setup  Wizards or any setup help, you may contact BB IM and Collaborate directly by calling Blackboard Collaborate Technical Support at the following toll free number 877.382.2293, or by visiting the Support Portal at http://support.blackboardcollaborate.com/. Thanks!

For questions and/or comments regarding Bb IM, please contact bbadmin@gvsu.edu or call 331-8526 on campus.

Page last modified October 17, 2013