Intercultural Training Certificate

Intercultural Competence

A basic definition of intercultural competence is the knowledge, skills, and personal attributes needed to live and work in a diverse world. This includes cultural sensitivity, intercultural communication skills, personal and collective attitudes toward other cultures, and knowledge about other cultures.

Our working definition is that intercultural competence is the ability to work successfully within and across various cultures. According to theorists, “The components of intercultural competence are knowledge, skills, and attitudes, complemented by the values one holds because of one’s belonging to a number of social groups, values which are part of one’s belonging to a given society (Byrum, Nichols, and Stevens, 2001).” This definition has served as the foundation upon which we have built the certificate.



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Page last modified May 25, 2012