Jobs at Grand Valley State University Libraries
Faculty & Staff Positions
Grand Valley State University Libraries is looking for an energetic, innovative and self-motivated professional for the Evening Operations and User Services Manager position.
Reporting to the Head of Operations and User Services, the purpose of this position is to build continuity between daytime and nighttime operations and to be an accessible resource for colleagues in the department in our efforts to provide the best possible experience to those we serve. The Evening Operations and User Services Manager provides support and leadership of the day-to-day operations, services, and programs provided in the Mary Idema Pew Library Learning and Information Commons. Responsibilities include support and leadership of the single service desk, user experience initiatives, Knowledge Market operation, emergency preparedness and response, security, event support, and troubleshooting of the automated storage and retrieval system. Working collaboratively with other managers in Operations and User Services, and across the library, the Evening Operations and User Services Manager will be an active participant in an agile, forward thinking library environment that promotes and supports innovative, responsive and collaborative user-centered services and spaces.
Join a team designed to create a better experience for library patrons in the new Mary Idema Pew Library Learning and Information Commons! This is a part-time, 18 hour per week position. Responsibilities include overseeing patron interactions at a single service point, delivering an array of library services in person and through virtual mediums, participating in user experience initiatives for University Libraries, and ensuring the safety of all library users, resources, collections, and equipment. This includes the execution of emergency and evacuation procedures and regular communication with units inside and outside the library as it relates to security and facility maintenance. Responsibilities also include closing the library. Flexibility to work varied shifts is paramount and required.
User Experience Student Assistant
Join a team designed to create a better experience for library patrons in the new Mary Idema Pew Library Learning and Information Commons! Become a User Experience Student Assistant and help staff the fast-paced library Service Desk. Excellent customer service skills, enthusiasm for the library, and the ability to work collaboratively with other students and staff are required. Primary responsibilities include assisting patrons with research and circulation needs, providing building information and tours, and assisting with emergency and safety procedures. Many varieties of shifts are available, all applicants are expected to be able to work flexible hours, including some evenings, weekends, and extra hours during Exam Cram and for training purposes.
We are not taking applications at this time
About the Area
Grand Valley State University is a public comprehensive four-year university located in western Michigan with campuses in Allendale, Grand Rapids, and Holland, plus centers in Muskegon and Traverse City. The University attracts nearly 25,000 students with high quality programs and state-of-the-art facilities, including the Mary Idema Pew Library Learning and Information Commonswhich opened in June 2013. The new Library connects students, resources, and technology and change the face of education at GVSU. This new facility is designed with green building concepts and we are pursuing the highest possible LEED certification. The greater Grand Rapids metropolitan area has a population of over one million, and offers numerous cultural and recreational opportunities, a moderate cost of living, and a high quality of life. For information related to the GVSU work/life experience, visit http://www.gvsu.edu/healthwellness
For more information about the Grand Rapids community, visit http://www.experiencegr.com
Grand Valley State University is an affirmative action, equal opportunity institution. Minorities, individuals with disabilities, and veterans are encouraged to apply. We are interested in qualified candidates who can contribute, through their research, teaching, and/or service, to the diversity and excellence of the campus community.
Page last modified July 24, 2015