1. What is my G number? What is my PIN? When Grand Valley converted to the Banner system in 2006, a unique identifier was assigned to everyone (students, staff, vendors) affiliated with Grand Valley and it replaces all previous ID numbers. It is a "G" followed by eight numerical digits and has no meaning outside of campus.
A PIN is a Personal Identification Number assigned to each student, and is used to establish a student's myBanner account. Newly admitted or re-enrolling students will receive their PIN in their admission letter. The PIN is initially set to be a 6 digit number. After logging in for the first time, the system will tell you that your PIN is expired and you will be required to choose a new PIN. The new PIN number must be six to ten characters long, and may include a combination of both numbers and letters.
Need your G number or PIN? Contact the Registrar's Office during normal business hours at (616) 331-3327 or email@example.com.
Click here for a short video on how to log in to myBanner.
2. I’ve lost my Grand Valley student ID card. How do I get a new one? A replacement for your Grand Valley ID card may be obtained at any of the Student Assistance Centers in Allendale, Grand Rapids, Holland, Muskegon, or Traverse City. There is a $15 fee for each replacement card.
3. What is my Grand Valley email address? How do I access it? Grand Valley provides a free Gmail email account for each student and it is required that each student use it. Since Gmail is the official email provider for the university, that is where all Grand Valley communications will be sent. Click here for more information on your Grand Valley email.
4. How do I change my name? Students must acquire a new social security card with their new name and submit it to the Registrar's Office with a completed Name Change Form.
5. How do I know if I have a hold on my account? What are the various holds and what do they mean? Students may view holds on their account by logging into myBanner, selecting 'Registration' menu and choosing 'Registration Status.' Common holds include:
Academic- this hold prevents registration. The student must complete a Petition to Return and provide supporting documentation to be reviewed for readmission.
Financial- this hold prevents registration, drop/add, and the ability of a student to obtain a transcript. The student owes a financial balance that must be settled with the Student Accounts Office.
Dean of Students- this hold prevents registration. Contact the Dean of Students' Office for more information.
Re-entry Required- this hold prevents registration, and is added to a student's record when a student has not attended Grand Valley in two or more semesters. Contact the Records' Office at 616-331-3327 to have your records updated and the hold removed.
Advance Registration- this hold prevents registration for a future term on a date prior to your assigned registration date. The hold will be automatically removed on the student's date to advance register. The student does not have to do anything to have the hold removed.
6. I was dismissed. How do I appeal? A dismissed student may apply for readmission after a period of one calendar year. Evidence of maturity and improved attitude toward academics as well as the written support of the student's academic advisor must accompany the application for readmission. Petitions are reviewed by the Academic Review Committee on a continual basis. Approval of a petition allows the student to enroll on a conditional basis, as stipulated by the committee. The academic standing for a readmitted student will be jeopardy of dismissal. The Petition to Return form is available here.
7. What is a re-entry? A student who was previously enrolled in good standing at Grand Valley and has not attended for two consecutive semesters must contact the Records' Office at 616-331-3327 to update their records and have the re-entry hold lifted.
8. How do I receive my final grades for a semester? Students will receive an email sent to their Grand Valley Gmail email address when grades are final. Students are then able to log into myBanner to view their grades via the 'Student Records' menu. Grade cards or mailers are no longer sent. Instead, students who need a written confirmation of their grades should request an official transcript.
9. How many times can I repeat a course? A student may repeat any course one time. When repeating a course, the grade earned shall be the grade of record, but the grades of all courses attempted will remain on the student's official transcript. Note that W, AU, I, CR, and NC do not replace earlier grades.
10. How do I take a class as credit/no credit or audit a course? Undergraduate students may elect certain undergraduate coursework on a credit/ no credit basis. A maximum of 10 semester hours of major, minor, or cognate courses within the major may be taken on a credit/ no credit basis only with the consent of the student's major department. A maximum of 25 percent of a student's hours of Grand Valley courses earned to fulfill graduation requirements may be taken on a credit/no credit basis (Credit = C or above for undergraduate courses, Credit = B or above for graduate courses). Courses that are graded CR/NC as the standard grading scheme (e.g. internships) do not count in the maximums stated above. Consent is unnecessary if the course is an elective, a general education course, or a degree cognate. Students who wish to take a course as credit/no credit must indicate their intent to the registrar by completing a Credit/No Credit Form during the first five class days of the semester. Changes from a grade to credit/no credit and vice versa will not be allowed after the first week of the semester.
Any student may register to take a course on an audit (or non-credit) basis, provided admission and course prerequisites have been met. Students who wish to audit a course must indicate their intent to the registrar by completing a form during the first five class days of the semester. Changes from credit to audit and vice versa will not be allowed after the first week of the semester. Tuition costs for auditing a course are the same as taking it for credit.
11. What is an Incomplete (I) grade? An incomplete is a temporary grade given for work that is lacking in quantity to meet course objectives. It may be assigned when illness, necessary absence, or other reasons generally beyond the control of the student prevent completion of the course requirements by the end of the semester. This grade may not be given as a substitute for a failing grade or withdrawal. Unless changed by the instructor, the I will be changed to an F (NC when appropriate) according to this schedule: fall semester incompletes- end of winter semester; winter and spring/summer incompletes- end of fall semester.
12. I need a letter sent to my insurance company, employer, etc. to verify my full time student status. How do I get one? Enrollment verifications are requested by completing a Permission to Release Form and submitting it to the Registrar's Office. Enrollment can not be verified prior to the beginning of the semester.
13. Do classes that I transfer into Grand Valley affect my GPA? No, only classes completed at Grand Valley affect your GPA. How do I transfer credits from another school to Grand Valley? Request that an official transcript from the school be sent to the Registrar's Office, 1 Campus Drive, 150 Student Services, Allendale, MI 49401. Use the Course Equivalency Guide to determine how your course will transfer to Grand Valley.
14. Where can I get a catalog or a course description? In order to provide the most current information, the Grand Valley catalog is online at www.gvsu.edu/catalog. The online catalog dates back to 2005-2006. Printed catalogs from 2000 to the present are also available at that link. If a course description prior to 2000 is needed, call the Registrar's Office at (616) 331-3327 or email firstname.lastname@example.org.
15. What is an advisor approval hold? How do I get it removed? Students whose cumulative GPA falls below 2.0 are required to meet with an advisor to develop a schedule for upcoming semesters. Once the student receives the advisor's approval (via a signature on a drop/add form), the hold will be lifted and the students will be able to register via myBanner.
16. What can I do to protect my educational records? DO NOT reveal your G number or PIN to anyone. Immediately change the PIN that you were given and change it again at least once a semester. When you are finished using myBanner, be sure to log off and exit. Those students who do not desire the release of their directory information can complete a Request to Withhold/Release Directory Information Form and submit it to either the Allendale or Pew Campus Student Assistance Center.
18. How do I apply to be a guest student? Students who are enrolled at another institution and would like to take a class at Grand Valley should complete a Guest Application and submit it to their school's registrar's office. Grand Valley students should return their completed guest application to the GVSU Registrar's Office.
Page last modified March 18, 2014