Grand Valley Police Department
When should I call 911?
What if I call 911 accidentally?
If you accidentally dial 911, do not hang up. Stay on the line and tell the dispatcher that everything is alright. If you don't, the dispatcher will think that something is wrong and send a police officer to check.
Emergency dispatchers need to rapidly obtain accurate information so they can send emergency responders to a scene. Dispatchers must also consider the well-being of the public and the safety of the responders. Callers will be asked: Who, What, Where, When and maybe Why.
Page last modified February 5, 2015