Purchasing Card Program

Introduction

The purchasing card program provides a MasterCard credit card to faculty and staff to make small dollar purchases. All charges are billed directly to the University. The card is for business use only and has merchant and spending controls. To apply for a card, complete a Purchasing Card application, obtain your dean or appointing officer approval, and forward the application to Procurement Services. Your card will be ordered and you will be scheduled to attend a training session, sign a Cardholder Agreement, and then receive your card. For more information, contact Kip Smalligan at (616) 331-3211 or Aaron Caccamo at (616) 331-3436.

Customer Service Phone Numbers

Fifth Third Bank: (800) 488-6773 Commercial Support Premier Line (recommended)

Fifth Third Bank: 866-475-0729 Commercial Support

  • Prompts:
    • 4 and then 1

MasterCard: (800) 622-7747 or International Toll-Free at http://www.mastercard.com/global/_assets/docs/GlobalServiceTollfreeNumbers.pdf

  • Prompts:
    • For English - 1 or Spanish - 2
    • MasterCard holder
    • Lost or Stolen Card or Other Emergency - 2
      • Report Lost or Stolen Card - 1
    • Specific Account Information - 1
    • Previous Request - 1
    • New Request - 2
    • Known Card Number - 1 
      • Do not know card number - 2

Fifth Third (TSYS): (855) 634-1295  To report fraudulent activity, verify transactions.

Smart Data FAQs & User Guides

Smart Data is the online management and reporting tool which allows you to view and FOAP reallocate transactions, view and print statements.