PNC Banking Services Agreement

• Required Compliance Reporting 
  • Annual monetary and non-monetary consideration for most recently completed award year.
  • Estimated number of students who have PNC accounts under the Banking Services Agreement along with mean and medial of actual costs incurred by those account holders for the most recently completed award year.

2023 Disclosure Information

1. Total consideration paid in the period July 1, 2023 through June 30, 2024: ATM Rent Payment of $16,500.00 + Contract Payment of $138,000.00 = Total Payment of $154,500.00
2. Total number of customers holding student financial accounts which originated under the contract from July 1, 2022 through June 30, 2024: 511
3. Mean student costs in the year ended June 30, 2024: $12.28
4. Median student costs in the year ended June 30, 2024: $0.00

Comparison of Local West Michigan Banks and Credit Unions

Account Holder Information

• You are not required to open an account with any specific financial institution in order to receive a refund.
• Questions related to your PNC banking activity should be directed to PNC Bank Customer Service at 1-888-PNC-BANK (888-762-2265).
• Any complaints related to the servicing of a PNC account established under the Banking Services Agreement should be directed to the Student Accounts Hotline @ (616) 331-2209.