Travel Management Fee Schedule

Lightning & Corporate Travel Planners Travel Agent Booking and Assistance Fees



Lightning Online Booking for Individual Travel

Domestic

International

Air reservation only

$5 / person

$5 / person

Air reservation with hotel and/or car rental 

$5 / person

$5 / person

Airline Ticket Exchange (changing flights)

$5 / person

$5 / person

Direct Connect air reservation 

$8 / person

$8 / person

Direct Connect air reservation with hotel and/or car rental

$8 / person

$8 / person

Car Rental only

$5 / person

$5 / person

Car Rental with Hotel

$5 / person

$5 / person

Hotel only

$5 / person

$5 / person

Rail reservation

$5 / person

$5 / person

Air, Car Rental, Hotel void or cancellation

No Charge

No Charge

Travel Agent Assisted Booking for Individual Travel

Domestic

International

Air reservation only

$25 / person

$27 / person

Air reservation with hotel and/or car rental 

$25 / person

$27 / person

Airline Ticket Exchange (changing flights)

$25 / person

$25 / person

Air, Car Rental, Hotel void or cancellation

No Charge

No Charge

Car Rental only

$10 / vehicle

$10 / vehicle

Hotel only

$10 / room

$10 / room

Car Rental with Hotel

$10 / person

$10 / person

Rail reservation

$10 / person

$10 / person

Travel Agent Assisted Booking for Small Group (2-9 persons) & Large Group (10 or more persons)

Domestic

International

Group Airlines (2 – 9  passengers)

$23 / person

$25 /  person 

Group Airlines (10+  passengers)

$20 / person

$22 /  person

Group Airline Ticket Exchange

$20 / person

$20 /  person

Group Airline Name Change

$20 / person

$20 /  person

Group Car and/or Hotel

$5 / vehicle / room

$5 / vehicle / room

Group Airline void or cancellation

No Charge

No Charge 

Group Ground Transportation and/or Hotel

10% of net or No Fee if CTM receives a commission from provider

10% of net or No Fee if CTM receives a commission from provider

After Hours, Full Service Travel Agent Assistance
(7:00 PM to 7:00 AM, M-F, weekends & holidays)

Cost per Transaction

Call without airline, car and/or hotel reservation ticketing

$16

Call with airline, car and/or hotel reservation ticketing 

$27

Call with airline ticket exchange 

$40

Call with airline, car and/or hotel reservation void or cancellation

$26

VIP Full Service Travel Agent Assistance
(7:00 AM to 7:00 PM, M-F excluding holidays)

Cost per Transaction

Airline reservation with or without car and/or hotel reservation

$35

Airline exchange (changing flights)

$35

Airline, car and/or hotel reservation void or cancellation

No Charge

Rail reservation only

$10

Car and/or hotel reservation only 

$10

VIP After Hours, Full Service Travel Agent Assistance
(7:00 PM to 7:00 AM, M-F, weekends & holidays)

Cost per Transaction

Referral Fee 

$3

Call without airline, car and/or hotel reservation ticketing 

$26

Call with airline, car and/or hotel reservation ticketing 

$37

Call with airline ticket exchange 

$50

Call with airline, car and/or hotel reservation void or cancellation 

$36




Page last modified December 22, 2023