Due to forecasted weather conditions, the university has implemented REMOTE STATUS on Friday, December 19, 2025. Students, faculty, staff, see email for more information.
2016-2017 Undergraduate & Graduate Catalog
MGT 364 - Service Operations Management
An overview of the planning, controls, and designs of operations in the service industry. Emphasis on the application of economic principles, decision tools, and models to solve problems encountered in the service environment. Offered every year.
Credits: 3