WEATHER ALERT: GVSU will move to REMOTE STATUS for Tuesday, Jan. 21, 2025. Classes shift to remote.
Blackboard: Faculty Help
See our webinars page for registering for guided assistance with Bb Ultra.
For instructor help resources for Ultra Course view, please visit the Service Portal's Knowledge Base.
eLearning Support
Blackboard how-to and general questions, please contact:
Email: it@gvsu.edu
Web Site: Teaching with Technology Support
Hours: 8 - 4, Monday through Friday
24x7 After Hours Support is Available
(616) 331-2101
GVSU IT Services
Technical support, problems, login, error message questions, please contact:
Email: it@gvsu.edu
Phone: (616) 331-2101 Toll Free: (855) 435-7488
Web Site: IT Services
Hours: View current GVSU IT Services Hours
24x7 After Hours Support is Available
(616) 331-2101
Faculty suggestions for Blackboard
If you wish to make a product suggestion directly to Blackboard, visit the idea exchange.
- To create an account click register
- Login to the site
- Click on "add a new idea"
- Select "Learn Ultra"
- Type your idea summary, choose a category and select "add idea".