My Internship Experience at Corewell Health
Aditya
Experience Information
Employer: Corewell Health
Job Title: Revenue Cycle Intern
Major: Computer Science
Received Credit: Yes
Paid: Yes
Abroad: No
Description of the Organization
Corewell Health is a not-for-profit health care system that was created in 2022 with the merger of Beaumont Health and Spectrum Health. The organization has its headquarters in Grand Rapids, Michigan and employs over 65,000+ people.
Description of the Tasks/Projects Completed
During my internship at Corewell Health, I have undertaken a variety of challenging and impactful projects that align with my role as a Revenue Cycle Intern, focusing on enhancing operational efficiencies and data management within the healthcare finance sector. 1. sFTP Management System Enhancement One of my major projects involved enhancing the sFTP management system to ensure secure and efficient data transfers across different platforms, including AutoMate, GoAnywhere, and MoveIT. My responsibilities included developing action plans for managing sFTP operations, which involves mapping file transfers, handling file abends, requesting new ftp job, and maintain job master files. This required rigorous data collection and auditing to ensure that all the jobs were accurately logged, and any issues were swiftly addressed. My role was pivotal in setting up verification processes to ensure data integrity across all systems, significantly reducing data discrepancies and improving the reliability of our financial reporting. 2. Advanced Analytics and Dashboard Creation In another significant project, I utilized Tableau to create scorecard dashboards that track vendor performance against predefined SLAs and Key Metrics. This involved designing interactive dashboards that allowed users to upload information and track metrics in real-time, providing our team with actionable insights to make data-driven decisions. The development of these dashboards required a deep understanding of data analytics, proficiency in Tableau, and medical terminologies. 3. SharePoint Site Development I also led the creation of the ýCorewell Health Revenue Rookiesý SharePoint site, a comprehensive resource hub designed to support current and future Revenue Cycle interns. This project involved managing the entire development process from conceptualization to launch, including content curation, layout design, and feature integration. The overall outcome was a group success. We were able to create a platform where all interns are posting up our experience, learnings, and any new thing we learned and this site would act as a medium for all the upcoming interns, fostering a supportive learning environment. 4. Professional Certificate Complementing my project work, I pursued and achieved several Healthcare Financial Management Association (HFMA) certifications, including Certified Revenue Cycle Representative (CRCR), Certified Specialist Business Intelligence (CSBI), and Certified Healthcare Financial Professional (CHFP), HFMAýs flagship certification. These certifications have not only broadened my knowledge base but also directly contributed to my effectiveness in handling complex financial management tolls within the internship.
Skills/Knowledge Gained Through The Experience
1. Data Management: Proficiency in managing secure file transfers and automating job processes using tools like AutoMate, GoAnywhere and MoveIT. 2. Analytics: Advanced capabilities in using Tableau for creating dynamic dashboards and visualizing data to support decision-making processes. 3. Project Management: Creating and launching a SharePoint site. 4. Professional Development: Achieved certifications that expanded my understanding of revenue cycle management and healthcare finance.
Favorite Part of the Experience
My overall evaluation of the internship experience is extremely positive. It provided a rigorous yet supportive environment where I could apply my academic knowledge to real-world challenges, gain valuable professional certifications, and develop skills that are crucial for my career in healthcare finance.
How the Experience Influenced Future Career Goals
1. Secure a full-time position in healthcare analytics. 2. Enhance my expertise in advanced analytics and machine learning through ongoing education and certification. 3. Actively participate in industry conferences and professional groups to build relationship with other healthcare professionals and stay updated with latest industry trends.
Internship Format
Hybrid (some in person and some remote)