All student key request must be made through the Housing Department.

Step 1 - Login  to the Key System

Step 2 - Your supervisor must login to approve/decline your key request

Step 3 - Facilities Services/Pew Campus Operations will approve/decline your key request

Step 4 - Key Records will receive then process the request

Step 5 - Allendale - Your new keys will be delivered to you.  
             Pew Campus/Regional Centers - Please pick up your keys from the location specified in your approval email. 

At each step of the way you will receive an email alerting you to the status of your key request. Your supervisor will also receive an email once you have completed your online request with a link directing them where to approve/decline your key request.

You are not required to provide a key code in your request for a room/building key, just the room number and specific building. A desk/file key will require the specific lock number. When requesting access cards or FOB's provide the entrance/room for which you will need access. Please fill in any additional information in the "additional comments" box at the bottom of the form.

If you would like to request a specific pin number, please provide that four digit number in the box on the Key Request form under  "Access Card Requests", PIN:. Additional information can be given in the "Additional Comments" section on the Key Request Form.

** This does not pertain to offline readers or housing access cards**

Helpful Hints:

• If you are requesting keys for a new employee select New Employee.
• If you are a current employee that is requesting a new key select Request Additional.
• If you are a current employee and changing departments, select changing departments when requesting keys for your new location.
• If you are requesting a Key / Access Card / or Key FOB please select ADD to identify which key / access card / or key FOB you require.
• If you are requesting an access card and DO NOT CURRENTLY HAVE ONE please disregard the Current Pin and Current # sections.
• If you are requesting an access card or key for a building entry please list the room as ENTRY not a specific office number.
• Access cards can be issued to Grad assistances if they are enrolled in a program that requires card access.  The card will expired at the end if their assignment.

Examples:

Below are examples of the forms with comments that may address FAQs:

Key Request Form
Supervisor/Executive Officer Approval

Review the key records policy.

If you have any additional questions or need further assistance please contact the appropriate Facilities Services Office:

Facilities Services - Allendale Campus

Key Records Department

Central Utilities Building, Room 202
Phone: (616) 331-3861
Fax: (616) 331-8825
Email: [email protected]

Facilities Services - Grand Rapids and
Regional Centers

Bicycle Factory, Room 350
Phone:(616) 331-6700
Fax: (616) 331-7289
[email protected]