Payment Options & Refunds FAQ
What are the payment options/plans/fees?
Students have the option of splitting any remaining balance on their account into four monthly payments throughout the semester. The first payment is due by the first payment deadline of each semester with a one-time $40 fee. Additional payment information can be found at www.gvsu.edu/studentaccounts.
Where do I pay my bill?
Please visit www.gvsu.edu/studentaccounts/payment-options-52.htm for information on the various payment options.
How can payments be made?
Cash and check payments can be made in-person on the main Allendale campus in the Student Services Building or on the downtown Pew Campus in the DeVos Building. Electronic payments can also be made on a student's myBanner; there is a $20 transaction fee for credit and debit card payments but electronic payments can be made with no additional charges. Checks and money orders can be mailed to the Student Accounts Office, and card payments are accepted over the phone with the transaction fee. The Financial Aid Office cannot take any payments. For more information, please visit: www.gvsu.edu/studentaccounts/payment-options-52.htm
When are student aid refunds processed?
The Student Accounts Office will begin processing refund checks of excess aid during the second week of classes each semester.
Do I have to re-sign up for direct deposit?
If you are already signed up for direct deposit this information is valid each semester. If you have not signed up for direct deposit and wish to do so, please visit the following link for instructions: www.gvsu.edu/studentaccounts/refunds-53.htm
Why did my refund go back to the credit card instead of being direct deposited?
The Student Accounts Office stipulates that if an account is paid with a credit card and financial aid subsequently pays on the account, the credit card account must first be refunded before any student refund will be processed.
Will my aid change if I live off-campus?
Financial aid eligibility is the same for students who live on-campus and those who live off-campus not with parents. If you live off-campus, and your financial aid is greater than your Grand Valley charges you will be issued a financial aid refund intended to help cover the cost of your off-campus housing. If you are in need of a Landlord Letter, those are available from the day bills are available, through the end of the first week of classes at the following link: www.gvsu.edu/financialaid/landlord