Clear Print Jobs
1. If you need to stop a print job before it has finished, follow these steps to cancel it.
- Select 'Devices and Printer' under the Start button menu.
![Start Menu - Devices and Printers](/cms4/asset/9A92E9EB-ABB2-371E-265B21C7738B993C/start-menu-devices-printers[1559317165].png)
2. Double-click on the printer that is printing the job(s) you want to cancel.
![Devices and Printers Window](/cms4/asset/9A92E9EB-ABB2-371E-265B21C7738B993C/devices-printers-2[1559317167].png)
3. Click on the job you want to cancel and then select 'Cancel' under the Document pull-down menu.
![Printer Queue Select 1](/cms4/asset/9A92E9EB-ABB2-371E-265B21C7738B993C/print-queue-select-1[1559317173].png)
4. If you want to cancel all of the print jobs listed, perform a select-all command (Ctrl a) to highlight all of the print jobs and then select 'Cancel' from the Document pull-down menu.
![Print Queue Select Multiple](/cms4/asset/9A92E9EB-ABB2-371E-265B21C7738B993C/print-queue-select-multiple[1559317167].png)
5. Verify that you want to cancel all of the selected print jobs by clicking on the 'Yes' button.
![Delete Print Job Confirmation Window](/cms4/asset/9A92E9EB-ABB2-371E-265B21C7738B993C/print-job-delete-confirm[1559317166].png)
6. The jobs have been canceled and removed from the printer queue.
![Empty Print Queue](/cms4/asset/9A92E9EB-ABB2-371E-265B21C7738B993C/print-queue[1559317167].png)
Note: When cancelling print jobs on network printers, you can only cancel jobs in which you are listed as the owner.
Note: If you need to cancel other users print jobs or print jobs from a lab/classroom printer; call the IT Service Desk at (616) 331-2101.