Information Technology personnel shall provide their identification and authorization to the device user that authorizes them to remove the afflicted device prior to its removal. For additional verification, you may call IT Services at 331-2101 and ask a staff member to verify the authorization to pick up a computer. To minimize interruption, Information Technology will take reasonable steps to provide a substitute device for use on the campus network while the user awaits repair of the original device. To report that a device might be infected, contact IT Services immediately at 331-2101.

GVSU Security Framework References

• NIST Security Framework: PR.IP-5
• Critical Security Controls (CSC): CSC 8.1