Updates to Zoom Web Portal

New and Enhanced Features 

Admin Features

• Enhancements to attendee authentication for registered meetings and webinars - Meeting and webinar hosts can confirm that people attempting to join their meeting or webinar are validated against the registration list. Users must sign in to an account that has registered for the session in order to join. 
   
• Additional features added for Follow the user in-meeting policy - ​​Account admins and owners can restrict the use of nonverbal feedback and meeting reactions when users join internal and external meetings. This feature is supported on desktop clients (Windows, macOS, Linux), mobile apps (iOS, Android), and the web client, and must be enabled by Zoom for non-enterprise clients.
   
• Reset virtual backgrounds to default after each meeting - Users can select and use any pre-approved virtual background before or during any Zoom meeting. After the meeting is over, the user's background will revert to the default selected by the admin.

User Features

• Notify users with compromised account credentials - Users with a work email login type are notified by email if their account credentials are compromised and are prompted to reset their password. If the password isn’t changed in one day, users are logged out of Zoom on all devices and must reset their password. Account owners, admins, and their Trust & Safety communications contacts will also receive email notifications about any compromised users on the account.
   
• Customise waiting room with video - Users can add a video when customizing the appearance of the waiting room in the web portal. Participants in the waiting room can view the video while waiting for the host to admit them into the meeting. This feature is available for all paid accounts and requires version 5.7.3 or higher. Account owners and admins can submit a request for Zoom to disable the video customization option for their account if that is preferred.

Changes to Existing Features

Admin Features

• Enable language interpretation by default - Account owners and admins can enable the Language Interpretation feature by default when scheduling Zoom meetings. Previously, when scheduling a new Zoom meeting, language interpretation was always off by default.
   
• Change to Dashboard statistics - The Toll-free Minutes tile is now called the Audio Conferencing Minutes in the Dashboard. These statistics show minutes for toll-free dial-in, call-out, premium toll dial-in, and toll dial-in.

Updates to the Zoom desktop client

Meeting/Webinar Features

• Enable Blur Background during a meeting - Users can quickly blur their backgrounds during a meeting, without needing to access their Zoom client settings. The Blur My Background option is available from the start/stop video menu in the main toolbar, the 3-dot menu on the user’s video tile, and by clicking anywhere on your video image. The option is also available on the self-preview screen before the user enters a meeting. This option is available for Windows and macOS.
   
• Manage breakout rooms after launch - The host or co-host that launched the breakout rooms, as well as the original host, can now rename, create, and remove rooms while they are in use. To adjust breakout rooms while they are open, this option must be enabled for your account by Zoom and turned on in your Breakout Room settings. All meeting participants must also be running version 5.9.3 or higher. Learn more about managing breakout rooms on the Zoom Support Site. 

Chat Features 

• Preview public channels - In December,  we added the ability to preview public channels before joining. This option is now supported on Linux, in addition to Windows, macOS, Android, and iOS desktop clients. 

Zoom Apps Features 

• Collaborate with Zoom Apps - The host can invite other meeting participants to collaborate on supported Zoom Apps, allowing them to work together directly in the Zoom App. This allows those users to view, edit, and add content to the document or project, rather than annotating or using remote control. This requires version 5.9.3 or higher and not all Zoom Apps support this feature. Learn more about Zoom Apps on the Zoom Support Site.

Updates to Zoom Phone

Updates to Zoom Phone

New and Enhanced Features

Admin Features

• Reserved numbers available in emergency number pool - Account owners and admins that reserve phone numbers during porting, can add unassigned reserved phone numbers to the emergency number pool or define them as Emergency Location Identification Numbers (ELINs).
   
• Use a shared line as the default outbound caller ID number - Account owners and admins can set shared line appearance (call delegation) numbers as the default outbound caller ID number in the web portal, similar to the client.
   
• Alert group call pickup members of unanswered calls - Account owners and admins can set up an alert to notify group call pickup members of unanswered calls. If enabled, members receive a subtle sound notification to accept or dismiss the call. This feature requires desktop client version 5.9.3.

User Features

• Personal contacts - Users can store personal contacts in Zoom by uploading a CSV file. This can include names, email addresses, phone numbers, and more. Phone numbers must be in E.164 format for contact names to display correctly. Contacts will be saved in the account and synced with the Zoom desktop client and mobile app under Contacts > My Contacts. Users must have client or app version 5.8.3 or higher for their personal contacts to be synced. Personal contacts don’t support starring messages and can’t be shared with other users.