New Zoom Events Features

General Features

• Accelerated Single Sign-On - If a host's organization has a vanity URL with Zoom, they can enable the option to direct attendees to the vanity URL (after attendees click the group join link) instead of Zoom's sign-in page to accelerate authentication. This option is available at both the event and ticket levels.

Host features

• Change ticket permissions after registration - Hosts can change the permissions of a ticket even after registrants have been added. The host can change a private ticket to public, regardless of whether the ticket has registrations or not, and vice versa. The updated rule will impact all future registrations.

Attendee features

• Closed caption translation in Zoom Events lobby - When closed caption translation is enabled, the language displayed in the lobby livestreaming window matches users’ language preferences. Zoom Events supports localization for global users.
• Provide multiple-language voice translation for recordings played in lobby or hub - In the Zoom Events lobby and hub, users can listen to recordings with voices in different languages corresponding to the Language Interpretation feature. This feature may not be immediately available, as it is dependent on a backend server update.

Networking & Chat features

• Event Staff Chat - Event Staff Chat is a space for special-role users to facilitate extra communication before, during, and after the event. Event Staff Chat is available in the Event Portal while the lobby is open. When the event lobby closes, Event Staff Chat will no longer be available in the Event Portal.

Payments & Billing features

• Expanded list of countries for paid events - The geographic availability where hosts can create paid events has been expanded to additional countries:
  • Japan
  • Malaysia
  • Greece
  • Cyprus
  • Czech Republic

Integration features

• Allow Pardot configuration to be updated after event starts and ends - Event organizers can make any changes and updates to the Pardot configuration settings after an event has started and ended.
• Allow Marketo configuration to be updated after event starts and ends - Event organizers can make any changes and updates to the Marketo configuration settings after an event has started and ended.

Developer features

• Reporting API - These APIs allow users to retrieve a JSON equivalent of the CSV downloads available in the Analytics section of the event creation flow. This currently supports two particular reports, General Ticket Registration and Event Attendance Details. This feature may not be immediately available, as it is dependent on a backend server update.
• Return webinar/meeting ID in List Sessions API - The webinar and/or meeting ID can be pulled from the session API and used with webinar APIs. This feature may not be immediately available, as it is dependent on a backend server update.
• Zoom Events webhooks - Zoom Events webhooks return a minimal set of data, though not limited to the ID attribute. Users can make subsequent API calls using the ID attribute to retrieve other data related to the record. The webhook event for when a session has ended is implemented in this feature. This feature may not be immediately available, as it is dependent on a backend server update.

New Zoom IQ for Sales Features

User features

• Improved Good Questions selection - On the Conversation detail page, Zoom IQ for Sales users can now identify and select “Good Questions” from internal and external meeting participants. This is an enhancement from the previous design, which aggregated questions asked by anyone on the call.
• Download transcripts from the Conversation page - Users can download conversation transcripts directly from the Conversations page. Previously, the only way to download a transcript was by navigating to the Recordings page.

Integration features

• Enhancements to conversations mapping to Salesforce integration - Zoom IQ admins can configure Zoom IQ for Sales to push activity to a customer account, contact, or lead when the conversation is matched with any of these entities. Previously, this capability was not available for Salesforce.

New Workspace Reservation Features

Admin features

• Control default status of Workspace Reservation calendar events - Account owners and admins can enable or disable the option to allow users to control the default free/busy setting of calendar events created by Workspace Reservation or during the booking process. For rooms, this setting is defaulted to busy. For desks, this setting is defaulted to free. When this setting is free, the calendar events created by Workspace Reservation are also set to free; when this setting is busy, the calendar events are set to busy. This feature may not be immediately available, as it is dependent on a backend server update.

User features

• Workspace check-in reminder chatbot in Zoom Team Chat - Users can select to receive check-in reminders on the Zoom mobile app and desktop client for their workspace reservations through the Workspace Reservation chatbot in Zoom Team Chat. This feature may not be immediately available, as it is dependent on a backend server update.

Admin features

• Manage recurring reservations - Account owners and admins can manage recurring reservations by: 
  1. Canceling recurring reservations if there is no check-in for recurring instances.
  2. Configuring how many recurring reservations are allowed.

            Note: Recurring reservations are limited to 1 month in advance.