New Updates to Zoom Web

New and Enhanced Features

Admin Features

• Education institution status reporting: Admins and owners of education accounts using Zoom products to provide educational services to children under 18 can now self-identify using the Children’s Education Status setting. This process may include new consent notifications for existing users. Education customers should have received additional communications on required actions; contact your CSM if you have further questions.

User Features

• Enhancements to Trust and Safety form: Enhancements have been made to the Trust and Safety form so that users can either submit a law enforcement request or report abuse to Zoom’s Trust and Safety team. Additionally, users can now report instances of abuse that may have taken place outside of a Zoom meeting, webinar, or event setting. For example, users can report if their account was taken over or if they have been victims of fraud or impersonation on Zoom. You can file a Trust and Safety report at https://www.zoom.us/trust-form.
• Poll access for alternative hosts: If a meeting host adds alternative hosts to their meeting, they can enable a setting to allow alternative hosts to add or edit polls. This feature requires client version 5.8.0 or higher. This feature is also available via Zoom’s Desktop Client on Windows, macOS, Linux, and iOS.

Changes to Existing Features

• Enhancements to Trust & Safety and Security communications settings: Admins and custom roles with the Account Settings privilege can view and edit the email recipients that receive Trust & Safety and Security communications from Zoom. Previously, only account owners were able to view and edit these settings.
• Enhancements to Account Ownership Transfer Process: Current account owners have seven days, an increase from the previous 3-day period, to respond to an email to transfer account ownership to an admin. If the owner does not respond to any emails within seven days, the admin will automatically become the account owner. 

New Updates To Zoom Client

Meeting Features

• Security settings overview for Windows, macOS, Linux, Android, and iOS: The host and co-host in a meeting can check what security features are currently in use for the meeting they are hosting. (Co-)hosts can find in-meeting security features by clicking on the in-meeting encryption shield located in the top-left corner of the meeting.

Phone Features

• Prompt for emergency address for Windows macOS, Linxus, Android, and iOS: If the admin has enabled nomadic emergency services and personal locations or allowed users to manage their emergency address, users will receive prompts to confirm or update their emergency addresses until they do so.
• Privacy feature for shared lines for Windows, macOS, Linux, Android, and iOS: If enabled by an account owner and admin, shared line group and shared line appearance members can lock their current call, preventing others from picking up a held call.

Important Reminder: 9-Month Release Window

Beginning November 1, 2021, customers will be required to update their Zoom software to ensure it is no more than nine months behind the current version at any given time. From that point on, users will be prompted to update their software if their version falls behind this nine-month window. To prepare for the new schedule, we recommend customers update to the latest release supported by their organization or software version 5.5.0 at minimum before November 1 to avoid any service disruption.