Updates to Zoom Web Portal

New and Enhanced Features

Administrator Features

• Broadcast Voice to All Breakout Rooms – Account owners and admins can allow hosts to broadcast their microphone audio to all breakout rooms in a meeting. This setting is controlled separately from the broadcast message option.
• Enable Sign Language interpretation – Account owners and admins can enable sign language interpretation for their meetings. This feature allows the meeting host to assign participants as sign language interpreters who can interpret one language into sign language in real time. The host can assign interpreters when scheduling or during the meeting. This setting is available at the account, group, and user levels; it can be locked at the account or group level. This feature requires version 5.11.3 or higher for desktop and 5.12.0 or higher for mobile.
• Enhancement to Dashboard – The Client Version reporting in the Zoom Dashboard has several updates. It shows data for every device a user signs in to and summarizes data based on whether the device needs updating to the Zoom minimum supported version. It shows a stacked bar chart of users' different client versions, from oldest to newest. It also shows the percentage of joins on clients requiring updates versus those not requiring updates.

Changes to Existing Features

Administrator Features

• Admin Activity Logs – Operation Logs has been renamed to Admin Activity Logs. Account owners and admins can filter Admin Activity logs using category and action type.

Updates to the Zoom Desktop Client

New and Enhanced Features

General Features

• Set Reminders for Messages – Windows, macOS, Android, iOS – Zoom Team Chat users can improve their efficiency and responsiveness by setting configurable reminders for any Zoom Team Chat message. All messages with a reminder are easily accessible in a dedicated Reminders section at the top of the left Zoom Team Chat panel, joining the Mentions, Missed Calls, Bookmarks, and other sections. This feature can also be configured not to be displayed with the other options through client settings. This requires version 5.12.0 or higher.
• Share In-Meeting Chat to Zoom Team Chat – Windows, macOS – Meeting hosts can share chat messages sent during a meeting to Zoom Team Chat. The host chooses this option, specifies an existing chat or channel, or creates a new private channel to share the chat messages with. After the meeting ends, the transcript is automatically posted as a meeting card to the group chat or channel chosen by the host. Group chat or channel members can click the meeting card to view the meeting messages.

General Features

• Split of Meetings and Teams Chat for Mobile – Android, iOS – The Meet & Chat tab of the mobile app is now separated into two tabs: Meetings and Team Chat. The Meetings tab provides the Start, Join, Schedule and Screen Share options, as well as see upcoming meetings, while the Team Chat tab is dedicated to 1:1 chats, group chats, and chat channels.

Updates to Zoom Phone

New and Enhanced Features 

Administrator Features

• Custom Emergency Service Number – Account owners and admins can define custom emergency numbers for their entire account or sites. Once those numbers are created, they cannot be used as an extension or external number. For example, these numbers can be used to route special extensions to an offset destination for legacy call handling. Please submit a request to Zoom Support to enable the Display Custom Emergency Number Configuration feature for your account.
• Voicemail Access from Common Area Phones – As part of their policy, account owners and admins can enable a voicemail box for their common area phones to allow callers to leave a voicemail if users of that device are unable to answer their calls. Admins can set up a list of users that are allowed to manage those voicemail messages.
• Enhancements to Zoom Phone Roles – Under Zoom Phone roles, admins should be explicitly granted permission to have access to users’ SMS, voicemail, and recordings. Account owners can set users' voicemail PINs not viewable by admin under account settings.

Updates to Zoom Rooms

General Features

• One-Time Password Requirement for Suspicious Logins – Win, Mac, Appliances, ZP appliances, iPad zr, iOS zrc, Android zrc, Win zrc – When Zoom Rooms administrators sign in to a Zoom Room using their work email and password, they may be asked to enter a one-time password, sent to their account email, when Zoom detects a suspicious login. A login may be considered suspicious if it originates from a different country or device than usual, among other factors.  After entering the one-time password, the sign in will succeed.
• Zoom Rooms Enhanced User Interface – To allow customers to create consistent Zoom experiences across devices, we now offer Dark Mode on Zoom Rooms Controllers.

Updates to Zoom Events 

New and Enhanced Features

General Features

• Auto Transfer/Unlink Events – Zoom Events supports the migration of company assets from a user to another user. When unlinking a user’s company account, the Zoom account admin is prompted to move the assets from that user account to another user on the organization’s Zoom account. Once the assets are moved, the user is removed from the organization’s Zoom account and a free account will be created and linked to the user. When removing a user account, the Zoom account admin is prompted to move the assets from the user being removed to another user on the organization’s Zoom account. Once the selected assets are moved, the rest of the removed user’s assets and data are cleared.

Changes to Existing Features

• Event Creation Workflow Dashboard – Over several phases, we will be introducing a dashboard that guides you as you create an event. This first phase introduces a landing page that will guide hosts through the event creation flow, provide reminders, and give actionable insights so that they can have a successful event. This is useful for event organizers, especially if they do not complete the event creation workflow in one session. The host overview section keeps track of different milestones that the host has accomplished (publishing a date, releasing tickets/registrations, setting up and hosting the event, etc.).
• Consolidate All Event Creation Flows – The single-session/series event creation flow is consolidated with the conference creation flow, resulting in one Create Event option. After clicking Create Event, hosts can select their event type: Single Session, Multiple Sessions, or Recurring Series Event. This simplifies and streamlines all creation flows into one event creation process for hosts.
• Expansion of Zoom Events Availability – Free events are now open to accept registrants from India.

Business Updates

• Zoom Software Lifecycle Policy – We plan to implement our new Software Lifecycle Policy on November 5, 2022, for all products and services, starting with the minimum versions referenced in the table found here. Users running an end-of-life version after November 5 will not be able to join meetings via the Zoom Client and will be prompted to update or join from the Web browser. As always, we highly recommend you regularly download and update to the latest version of Zoom software by checking for updates within the Zoom client or by navigating to zoom.us/download to take advantage of all our latest security and functionality features.