Ordering Methods

• Requests for service can be made by sending an email to [email protected] Please include:
  • Contact person and information
  • Department or event name requesting service
    • If it’s a student group event, funding must be secured and verification from Student Life provided
  • Date, time and location requested. (The food truck can only be booked for service on the Allendale Campus. The location needs to be a hard, level surface. The size of the truck may limit accessible areas.)
  • Payment method - bank card, GVSU P Card, and Laker Food Co. Dining Dollars.
  • Menu selection
  • Guest count (see minimums)
  • Once your initial request is received, we will follow up to create service

Menus

View current menus with pricing information (updated August 2024).  At this time, fully custom menus are not available.

Lead times for service requests

• All order and event details must be finalized by 12pm, at least 5 business days prior to the event date. Due to the nature of food truck operation, initial requests for service cannot be accepted less than 5 business days prior to service.
• Please note that Saturday and Sunday are not standard business days.
  • Minimum ordering deadlines to avoid charges:
    Order by 12pm Monday for the following Monday
    Order by 12pm Tuesday for the following Tuesday
    Order by 12pm Wednesday for the following Wednesday
    Order by 12pm Thursday for the following Thursday
    Order by 12pm Friday for the following Friday, Saturday, or Sunday

Payment structures and order minimums

• Guest pay (traditional food truck service - guest provides their own payment)
  • This structure is only be available during the academic year (Fall and Winter semesters). Only available for events with anticipated counts of 100 or more guests.
• Voucher – event organizer prepays and distributes vouchers to guests. Vouchers will be good for that specific event and will be noted with event date. Details about menu options will be discussed and determined based on per-guest price. This payment method requires a minimum $1,000.00 order. Because planning and preparation are to the guest count, there will not be any refunds for unused vouchers.
• Changes to guest count and/or menu need to be discussed prior to the event and fees may be applied based on timeliness.

Allergen Policy

Laker Food Co. relies on our vendors’ allergy warnings and ingredient listings.  Because we operate a commercial kitchen where ingredient substitutions, recipe revisions and cross contact with allergens is possible, Laker Food Co. cannot guarantee that any food items will be completely free of allergens.

Cancellation Policy

• Service may be canceled at any time prior to the date of an event. If the cancellation is 5 business days or less prior to the event, a 50% fee will be charged. If the cancellation occurs within 2 business days of the event, a 100% event fee will be charged.
• If the University has gone to remote status on the day of your event, your order will be available according to your decision to proceed with the event.
• Check with your facility location and your Dean/Appointing Officer for your department’s expectations.