Please note that GVSU will no longer be offering Blackboard Collaborate beginning Fall 2022. eLearning Technologies has scheduled multiple Zoom 101 sessions as well as short webinars on how to  save Collaborate Ultra recordings in Panopto to assist faculty with the transition.  Review the GVSU Zoom website for more resources and tutorials. The eLearning Technologies team will also be partnering with their assigned liaison areas for specialized training opportunities.  Additional Zoom resources are also available in our service portal. 

Blackboard Collaborate Help Documents

Access Collaborate Ultra from any Blackboard Course:

1. Using the recommended Chrome Web browser, Login to Blackboard
2. Enter a Course
3. Click Tools
4. Click Blackboard Collaborate Ultra

Blackboard Collaborate Support

Monday - Friday
eLearning Support

• 8:00 - 4:00
• (616) 331-8526 
• [email protected]

Evening and Weekends
Blackboard Inc. Collaborate Help Line

• (877) 382-2293

Getting Started and commonly used features of Collaborate

Getting Started as a Moderator

Audio and Video

Breakout Groups 

Chat

Virtual Meetings

Sharing Application/Screen

Blackboard Collaborate Ultra for Students

Group Collaboration - Student Instructions

Best Practices for Participating

Join a Collaborate Session

Bb Collaborate for Group Discussion and Recording Group Sessions

Managing Sessions

Using an Elmo Document Camera with Collaborate

Collaborate: Troubleshooting Tips

Troubleshooting:  Camera not working in Chrome

Online Office Hours

Recording Chat in Collaborate Ultra

Finding Collaborate Recordings

Blackboard Collaborate – Built to Support Student Privacy

Downloading Blackboard Collaborate Recordings - Uploading into Panopto

Downloading Blackboard Collaborate Recordings - Uploading into Panopto [video]