Laker Chats are one-on-one or small group in-depth conversations between a student staff member (Resident Assistant) and their residents guided by a set of suggested questions/prompts. Laker Chats places an emphasis on RAs getting to know their residents, maintaining those relationships, understanding community trends and needs, provide referrals to resources accordingly, and identifying strategies to engage with their communities. These conversations usually occur in-person, however, due to the implications of COVID-19, these should happen remotely, or socially distanced.