Mailroom Receiving Clerk

Job Title: Mailroom Receiving Clerk
Classification: C2
Department: Copy Services
Updated: April 2019

Job Summary

Receive, sort and distribute U.S. and intercampus Mail, UPS/Fed Ex, Office Depot and Freight shipments for Grand Rapids campuses.

Oversee operation of Mailroom on the Pew Campus including: logging and distributing U.S. Mail, UPS/Fed Ex shipments, Office Depot shipments and freight deliveries.
Supervise unloading and logging of truck shipments. Notify appropriate individuals of discrepancies and/or damage.
Produce receiving documents, record merchandise counts, and note discrepancies between purchase order and packing slips.
Hire, train, and supervise student and temporary employees.
Provide high level of customer service for all mailroom and receiving related activities.
Sort and deliver mail, packages, and copy jobs to all buildings on the Grand Rapids Campus. (Van run)
Make daily run between Allendale and Grand Rapids Campuses.
Pick up and deliver mail to U.S. Post Office.
Process outgoing mail and packages.
Oversee cleaning and organization of mailroom and receiving areas in Grand Rapid Campus Buildings.
Other related duties as assigned.

Order and maintain supplies in all mailroom areas.
Help cover Copy Center Coordinator duties in their absence.
Help back up Copy Center Coordinator in sorting mail at the DeVos building and record and balance business reply mail for Grand Rapids buildings.
Ability to work well with other staff and the campus community to maintain positive relations.

High school graduate or equivalent.
Minimum of two years relevant work experience.
Experience with various computer software applications such as Microsoft Office and/or equivalent.
Ability to operate office equipment.
Data entry experience.
Typing and spelling competency.
Possess strong verbal and written communication skills.
Ability to provide quality customer service.
Ability to work under pressure and meet deadlines.
Ability to maintain satisfactory work performance and attendance records.
Ability to successfully maintain positive intercultural and interpersonal relationships.

Receives supervision and work assignments from a designated supervisor, although other staff members in the unit may provide work direction.

May be responsible for the coordination of work assignments for student employees.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.

Page last modified November 22, 2019