Media & Communications Coordinator
Job Title: Media & Communications Coordinator
District/Division: University Counseling Center
Department: University Counseling Center
Classification: C3
Updated: January 2019
Job Summary
The primary function of the Media & Communications Coordinator is to market University Counseling Center (UCC) services, including the development and design of all print, online, and video media for the Center. All media must contain correct and sensitive information about mental health. The person in this position also provides back up support for all front desk/office functions.
Essential Functions:
- Develops and designs all print and web-based media for the University Counseling Center, including brochures, advertisements, photographic displays, flyers, online and print banner, forms, and other outreach-related needs.
- Conducts research to ensure all outreach materials are in compliance with mental health standards and A.D.A. requirements.
- Creates, designs, and maintains the University Counseling Center Website.
- Writes, records, and edits promotional and educational videos for the Counseling Center.
- Creates, coordinates and administers social media presence for the Counseling Center on Facebook, Twitter, Orgsync, YouTube, and Instagram.
- Provides back-up support for all front desk functions during the academic year.
- Provides clerical support for various events and projects, including working with outside vendors.
- Other duties as assigned by the University Counseling Center Director
Non-Essential Functions:
Not Applicable.
Required Qualifications:
- High school graduate or equivalent.
- Minimum of three years of relevant work experience.
- Experience with various computer software applications such as Microsoft Office and/or equivalent.
- Demonstrated experience to successfully operate office equipment.
- Data entry experience.
- Typing and spelling competency with grammar and proofreading skills.
- Possess strong verbal and written communication skills.
- Demonstrated experience to successfully provide quality customer service
- Demonstrated experience to successfully work independently, organize own work and coordinate work activities of others.
- Ability to work under pressure and meet deadlines.
- Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
- Ability to successfully maintain positive intercultural and interpersonal relationships.
Preferred Qualifications:
- At least two years of hands-on experience in media development and design.
- Audio and video editing skills.
- Custom HTML coding skills.
- Office coordination and supervisory experience.
- Experience in a higher education setting.
- Knowledge and experience managing social media for a human service organization.
- Bachelor’s Degree in Marketing, or Social Sciences (psychology, social work, communications, public relations), or Graphic Design.
Supervision Received:
Receives general instruction from a designated supervisor but is generally expected to work independently.
Supervision Exercised:
Hire, train, supervise, schedule and coordinate the work of student employees and may act as lead worker to other PSS staff members within the department/unit/division.
Physical Demands:
- To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.