Job Title: Office Assistant - Student Health Services
Department: Student Health Services
Classification: C4
Updated: September 2024

Job Summary

Provides a variety of administrative and financial processing duties for the department of Student Health Services. This position requires exceptional organizational and communication skills, high level multi-tasking and office supervisory abilities, and a passion for managing finances with a high attention to detail.

Essential Functions

• Administrative Support: Assist leadership and other professional staff with scheduling, correspondence, agreements, and contracts.
• Reception and Customer Service: Handle office reception duties and manage student employees, including hiring, training, and scheduling.
• Financial Management: Oversee financial procedures for Student Health Services, including, but not limited to deposits, expense reporting, purchasing card management, and PCI compliance.
• Data and Reporting: Maintain and analyze data using various software, prepare reports and publications, and compile statistical information for presentations and proposals (such as health trends, clinic data, and vaccine clinics).
• Event Coordination: Organize health-related events, including logistics such as space, participants, media equipment, and food service.
• Web and Communications: Maintain web pages, respond to web, phone and email inquiries, and provide clear, objective information about student health services. Develop and edit internal and external communications, including web content and marketing materials.
• Diversity and Inclusion: Promote a work environment that supports diversity, inclusion, and equity. Provide accurate, objective, and compassionate information about student health services, including for victims/survivors of gender-based violence, sexual health services, student insurance, and campus health center concerns.
• Perform other duties as required/assigned by leadership.

Non-Essential Functions

Not Applicable.

Required Qualifications

• High school graduate or equivalent.
• Minimum of four years of relevant work experience.
• Demonstrated administrative and organizational skills.
• Experience with various computer software applications such as Microsoft Office and/or equivalent.
• Data entry experience.
• Typing and spelling competency with grammar and proofreading skills.
• Possess strong verbal and written communication skills.
• Demonstrated experience to successfully provide quality customer service. 
• Demonstrated experience to successfully work independently, organize own work and coordinate work activities of others.
• Demonstrated experience to successfully coordinate large projects.
• Demonstrated experience to successfully handle multiple demands efficiently.
• Demonstrated experience to successfully organize and prioritize workload.
• Demonstrated experience to successfully navigate challenging situations in the workplace, while using good judgment. 
• Demonstrated experience to successfully work under pressure and meet deadlines.
• Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
• Ability to successfully maintain positive intercultural and interpersonal relationships

Preferred Qualifications

• Bachelor’s Degree.
• Health related or large organization work experience.
• Accounting/Budgeting experience.
• Supervisory experience.
• Prior experience with Workday, and/or other project organizational software.
• Prior experience with content management systems.

Supervision Received

Receives minimal supervision from a designated supervisor. Much of the work is self-initiated. Person is expected to function with considerable independence and apply appropriate policies and procedures within the assigned area of responsibility.

Supervision Exercised

Hire, train, schedule and coordinate the work of student employees and may act as lead worker to PSS staff members within the department/unit/division. 

Physical Demands

• To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.

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