Job Title: Office Coordinator, Seidman Dean’s Office
Classification: C3 (30 hours)
Department: Seidman College of Business, Dean’s Office
Updated: May 2024

Job Summary

Coordinates a variety of duties for the department/office/division in which discretion and/or judgment concerning the procedures to use or policies to follow is required.

Essential Functions:

• Receive information in various forms and determine the appropriate method of processing.
• Provide quality clerical work (e.g., answer telephones, provide information or route calls appropriately, type memos and other correspondence, schedule meetings, take meeting notes, create, and send bulk mailings)
• Responsible for creating, maintaining, and updating files and record-keeping systems in paper and/or computerized formats.
• Coordinates course scheduling across the college.
• Support academic department processes which benefit from centralization, such as mid-semester course evaluations, college records retention, syllabi review, and uploads to Digital Measures.
• Compile and logically format statistical data and reports.
• Disseminate information that may require explanation and interpretation of established university and departmental policies and procedures, and direct individuals to sources of additional information.
• Generate reports, presentation materials, brochures, spreadsheets and graphics, and other similar materials using computer systems.
• Create and maintain database systems.
• Performs and coordinates scheduling tasks and support services associated with preparing and making arrangements for major meetings, conferences, exhibits, travel, or other related duties for both internal and external contacts.
• Complete special projects and assignments as directed.
• Process student employee Workday and maintain appropriate records monitoring available dollars.
• Manage/maintain the supervisor’s schedule.
• Provide backup event support (e.g., planning, staffing, post-event support) as needed.
• Provide backup support for Academic Department Units as needed.
• Other related duties as assigned.

Non-Essential Functions:

• Act as a liaison between administrative staff, faculty, students, and outside agencies and organizations.
• Provide direction and guidance to student workers.

Required Qualifications:

• High school graduate or equivalent.
• Minimum of three years of relevant work experience.
• Experience with various computer software applications such as Microsoft Office and/or equivalent.
• Demonstrated experience to successfully operate office equipment.
• Data entry experience.
• Typing and spelling competency with grammar and proofreading skills. 
• Possess strong verbal and written communication skills.
• Demonstrated experience to successfully provide quality customer service
• Demonstrated experience to successfully work independently, organize own work and coordinate work activities of others.
• Ability to work under pressure and meet deadlines.
• Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
• Ability to successfully maintain positive intercultural and interpersonal relationships.

Preferred Qualifications:

• Skilled with Microsoft Word, PowerPoint, Excel, and Access.
• Experience with Banner and OnBase.
• Experience with Digital Measures.
• Experience in Constant Contact or similar communication platforms.

Supervision Received:

Receives general instruction from a designated supervisor but is generally expected to work independently.

Supervision Exercised:

Hire, train, supervise, schedule and coordinate the work of student employees and may act as lead worker to other PSS staff members within the department/unit/division.  

Physical Demands:

• To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.

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