Program Coordinator-Milton E. Ford LGBT Resource Center

Job Title: Program Coordinator
Classification: C4
Department: Milton E. Ford LGBT Resource Center
Updated: March 2019

Job Summary

Responsible for overseeing and coordinating all services of the Milton E. Ford LGBT Resource Center.

Essential Functions

  • Supervise graduate assistant
  • Oversee and coordinate all programming and services of the center
  • Manage the service learning program
  • Manage the GVSU University Library at the LGBT Resource Center
  • Maintain budgetary records by performing bookkeeping related duties such as reconciling, monitoring, making and tracking expenditures, preparing statements regarding the status of accounts, etc.
  • Co-coordinate gender-inclusive housing placement with housing staff
  • Oversee the NUFP Scholar Program
  • Participate in committees, such as the co-curricular programming, World AIDS Day and LGBT scholarship committees.
  • Create program content for the website
  • Coordinate administrative duties for the office
  • Meet privately with students in crisis as initial contact and to provide referrals
  • Serve in the absence of the Director
  • Prepare all evaluations and compile the data for all the center’s events

Non-Essential Functions

Not Applicable

Required Qualifications

  • High school graduate or equivalent.
  • Minimum of four years of relevant work experience.
  • Demonstrated administrative and organizational skills.
  • Experience with various computer software applications such as Microsoft Office and/or equivalent.
  • Data entry experience.
  • Typing and spelling competency with grammar and proofreading skills.
  • Possess strong verbal and written communication skills.
  • Demonstrated experience to successfully provide quality customer service.
  • Demonstrated experience to successfully work independently, organize own work and coordinate work activities of others.
  • Demonstrated experience to successfully coordinate large projects.
  • Demonstrated experience to successfully handle multiple demands efficiently.
  • Demonstrated experience to successfully organize and prioritize workload.
  • Demonstrated experience to successfully navigate challenging situations in the workplace, while using good judgement.
  • Demonstrated experience to successfully work under pressure and meet deadlines.
  • Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
  • Ability to successfully maintain positive intercultural and interpersonal relationships.

Preferred Qualifications

  • Bachelor’s degree
  • Higher education experience
  • Supervisory experience

Supervision Received

Receives minimal supervision from a designated supervisor. Much of the work is self-initiated.  Person is expected to function with considerable independence and apply appropriate policies and procedures within the assigned area of responsibility.

Supervision Exercised

Hire, train, schedule and coordinate the work of student employees and may act as lead worker to PSS staff members within the department/unit/division. 

Physical Demands

  • To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.


Page last modified May 3, 2019