Job Title:  Records Clerk
Classification: C2
Department:  Records
Updated: January 2019

Job Summary

Provides clerical support in the Records Office in the areas of Scanning/Imaging or Auditing.

Essential Functions

Auditing:

• Reviews course catalogs to determine any changes to the curriculum of all Michigan colleges and universities.
• Sends course descriptions to departments for review of new courses at those institutions or changes to already evaluated courses.
• After review by the C-4 staff member in charge of this area, inputs needed changes to the automated Transfer Inventory System.
• Loads transfer evaluations for students seeking to enter or already attending GVSU.
• Works at the Student Assistance Center counter when needed assisting students with the variety of their needs.
• Answers phones when needed.
• Assists with mailings.
• Performs other duties as assigned.

Scanning/Imaging:

• Scans & indexes document images.
• Prepares documents for scanning.
• Monitors functions of the scanner and commitment to disk process.
• Responsible for quality control of scanned documents.
• Provides customer service work assisting students on the phone and in person.
• Performs other duties as assigned.

Non-Essential Functions

• Works at commencement.

Required Qualifications

• High school graduate or equivalent.
• Minimum of two years relevant work experience.
• Experience with various computer software applications such as Microsoft Office and/or equivalent.
• Ability to operate office equipment.
• Data entry experience.
• Typing and spelling competency.
• Possess strong verbal and written communication skills.
• Ability to provide quality customer service.
• Ability to work under pressure and meet deadlines.
• Ability to maintain satisfactory work performance and attendance records.
• Ability to successfully maintain positive intercultural and interpersonal relationships.

Preferred Qualifications

• Some college coursework.
• Experience in higher education.

Supervision Received

Receives supervision and work assignments from a designated supervisor, although other staff members in the unit may provide work direction.

Supervision Exercised

May be responsible for the coordination of work assignments for student employees.

Physical Demands

• To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.

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