Residence Life Assistant
Job Title: Residence Life Assistant
Classification: C4
Department: Housing and Residence Life
Updated: March 2019
Job Summary
Completes a variety of duties for department in which discretion and judgment concerning policies/procedures/confidential student information is required.
Essential Functions
- Serves as general clerical support for the Housing Office including creating reports, forms and distribution of such, maintains inventory control and works with statistical data.
- Disseminates information that may require explanation and interpretation of established university departmental policies and procedures, and directs individuals to sources of additional information.
- Access and refer information to students and prospective students of a complex nature, as well as to outside agencies, visitors, parents, etc.
- Receive information in various forms and determine the appropriate method of processing. (e-mails, phone calls)
- Manage/maintain supervisors schedule (Associate Director/Assistant Directors).
- Coordinate conference registration/travel/purchasing of resources for Housing and Residence Life staff.
- Perform all clerical duties associated with staff searches by coordinating the employment search process: job advertising with various media and GVSU Human Resources, viewing and printing interview material for applicants, coordinating overnight accommodations, coordinating interview panels, compiling expenditure reports, maintaining personnel files. Has Hiring Manager authority with GVSU Human Resources Website.
- Provide clerical support for RA/MA/ALA hiring processes.
- Performs work of a confidential nature including grade audits. Appeals files, Personnel hiring, Personnel files and Budget/Expense items.
- Edit and proofread all correspondence, reports, and materials for publication.
- Manage Housing and Residence Life Blackboard site.
- Assist with the Housing and Residence Life communication systems (mail, blackboard, pager/phones and Identification cards)
- Assist with Housing and Residence Life Web-Site management.
- Responsible for creating, maintaining and updating filing information, record keeping system; via paper and computer.
- Collect benchmarking information.
- Schedule participants and maintain database for Alcohol Campus Education (ACE) program.
- Perform bookkeeping duties including reconciliation.
- Utilize Adirondacks computer system to create statistical reports on Housing occupancy.
- Assist with budget planning and purchasing.
- Other duties as assigned.
Non-Essential Functions
- Maintain key assignment history.
- Maintain and update items for University events calendar.
- Assess and coordinate all student housing and dining charges, deposits and fees to students living in university housing.
- Assist with hiring, training, supervision, and evaluation of student and temporary employees.
Required Qualifications
- High school graduate or equivalent.
- Minimum of four years of relevant work experience.
- Demonstrated administrative and organizational skills.
- Experience with various computer software applications such as Microsoft Office and/or equivalent.
- Data entry experience.
- Typing and spelling competency with grammar and proofreading skills.
- Possess strong verbal and written communication skills.
- Demonstrated experience to successfully provide quality customer service.
- Demonstrated experience to successfully work independently, organize own work and coordinate work activities of others.
- Demonstrated experience to successfully coordinate large projects.
- Demonstrated experience to successfully handle multiple demands efficiently.
- Demonstrated experience to successfully organize and prioritize workload.
- Demonstrated experience to successfully navigate challenging situations in the workplace, while using good judgement.
- Demonstrated experience to successfully work under pressure and meet deadlines.
- Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
- Ability to successfully maintain positive intercultural and interpersonal relationships.
Preferred Qualifications
- Bachelor’s degree
- Experience in higher education
- Supervisory experience
Supervision Received
Receives minimal supervision from a designated supervisor. Much of the work is self-initiated. Person is expected to function with considerable independence and apply appropriate policies and procedures within the assigned area of responsibility.
Supervision Exercised
Hire, train, schedule and coordinate the work of student employees and may act as lead worker to PSS staff members within the department/unit/division.
Physical Demands
- To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.