GVSU Faculty and Staff Technology Resources


EXPLORE, INTERACT, AND LEARN

MY.GVSU.EDU

Find all of your technology apps, tools and resources all in one place. 

WORKDAY

Workday is a cloud-based enterprise management solution that will help to modernize digital operations in the areas of finance, human resources, and payroll. 

SERVICE PORTAL

Search Knowledge Base articles, submit service tickets and find the information you're looking for. 


TOP FACULTY/STAFF IT FREQUENTLY ASKED QUESTIONS

GVSU Faculty and Staff are able to reset their password in several ways.  They are as follows: 

Option One - Through Okta: Passwords can be updated and managed through Okta. 

Option Two For GVSU Windows Computers: The following are instructions for resetting a password using a GVSU Windows computer. 

  1. Faculty and staff can reset a password through the Self-Service Password Website (www.gvsu.edu/passwordrest). Please click Reset Network Password then follow the steps. 
  2. Passwords can also be changed by pressing CTRL-ALT-DELETE, selecting Change a Password and following the steps. Please note that faculty and staff can change the username after OFFICE\ to reset the password to other accounts, like generic/sponsored accounts. 
  3. Additional directions on how faculty/staff accounts can reset passwords can be found on the   Changing Your Faculty/Staff Network Password website (https://www.gvsu.edu/it/changing-your-facultystaff-network-password-31.htm). 

Option 3 for GVSU Mac Computer s:  The following are instructions for resetting a password using a GVSU Mac computer. 

  1. Faculty and staff using GVSU Mac computers should reset their passwords through Enterprise Connect. If a password is not reset through Enterprise Connect, a user may not be able to log into their computer and have issues syncing. To resolve this, a user should shut down their computer, come to campus, plug into an Ethernet cable, turn on their computer, and log in with their most updated password. 
  2. Additional directions on how faculty/staff accounts can reset passwords can be found on the   Changing Your Faculty/Staff Network Password website (https://www.gvsu.edu/it/changing-your-facultystaff-network-password-31.htm). 

Faculty and Staff Password requirements can be reviewed online (https://services.gvsu.edu/TDClient/60/Portal/KB/ArticleDet?ID=562). 

GVSU uses Okta to access technology, update passwords, and enable multi-factor authentication. Using Okta provides the university with many benefits, including the ability to only change passwords every 18 months. 

Getting Started with Okta and Related Articles
GVSU Okta Webpage 

The eLearning team has a number of ways to help you develop your technology skills and learn how to use technology in the service of student learning.

Have another question you'd like answered? Visit the Information Technology Faculty/Staff FAQs web page or contact GVSU IT. 


CONNECT WITH GVSU IT FOR NEWS AND UPDATES



Page last modified September 30, 2024