The Grand Valley Department of Public Safety wants to hear feedback from members of our community. We welcome you to contact us directly regarding positive or negative interactions you have had with our department. Please contact us at (616)331-3255 and request to speak to a supervisor. Note that this is a non-emergency number. 

You also have the option of submitting an employee compliment or complaint online at www.gvsu.edu/dps/feedback. This form allows for anonymous submissions, but this may affect our ability to follow-up or investigate an incident. (NOTE: This form is not intended to be used to make a police report. Please call 911 if there is an emergency, or call (616)331-3255 to file a police report.)

The Grand Valley Department of Public Safety encourages members of our community to make every effort to resolve a grievance informally with the department. If you would like to make a complaint about a member of our department, please start by calling Dispatch at (616)331-3255 and requesting to speak with a supervisor to make a complaint. 

In the event that you are unsatisfied with the outcome of an informal complaint, or you do not find this procedure acceptable, you are able to make a complaint via the Public Safety Liaison Committee (PSLC), consisting of representatives from various groups on campus which serves as an oversight committee for the Grand Valley State University Department of Public Safety. For more information on the PSLC, visit www.gvsu.edu/dps/pslc. The complaint form is also available at this website. 

In summer 2020, GVPD started the process to become accredited by The Commission on Accreditation for Law Enforcement Agencies, Inc., known as CALEA. The CALEA Law Enforcement Accreditation process will assist GVPD in improving written policies which clearly define authority, performance and responsibilities, making fact-based and informed management decisions, being prepared to address critical incidents, furthering community relationships and maintenance, and ongoing pursuit of excellence through annual reviews. GVPD has 2 years to complete the accreditation process. 

GVPD is committed to being inclusive and equitable in its hiring processes. An inclusion advocate is involved in each search process. For more information on recruitment, visit www.gvsu.edu/dps/recruitment. Visit the GVSU Division of Inclusion and Equity at www.gvsu.edu/inclusion for more information on GVSU's university-wide integrated approach to enhancing the intercultural competency of students, faculty and staff. 

Traffic crash reports can be purchased and downloaded through the Michigan State Police Traffic Crash Purchasing System or by calling (616)331-3255 (ask to speak with Records). 

All other requests for police reports or other records can be made through the GVSU FOIA office. Records valued at under $50 are usually available at no cost. 

For more information, visit www.gvsu.edu/dps/reportrequest.

GVPD is committed to supporting victim/survivors of sexual assault, whether or not they wish to pursue a police investigation. We work closely with departments across campus and organizations in our community to ensure a survivor's needs are met and questions are answered. Please visit the Victim's Rights and Options page at www.gvsu.edu/vro for more information on resources both on campus and in our local communities, as well as information on possible actions that can be taken by the university. As always, we will #StartByBelieving.