Health Simulation Assistant
Job Title: Health Simulation Assistant
Classification: C4
Department: Vice Provost for Health Office
Updated: March 2019
Job Summary
Provide administrative and confidential clerical support for the Simulation Center including answering telephones, providing customer service for students/faculty/staff, managing calendars and correspondence, maintaining electronic/paper record keeping systems and materials, tracking data and coordination and implementation of projects and events.
Essential Functions
- Compiles data from a variety of information sources and prepares reports for the Simulation Center as requested/needed by staff.
- Support learning resource lab with hiring, scheduling, and payment of student workers.
- Support Standard Patient Program as needed – schedule SP work dates, arrange parking, confirm work dates, submit payment requisitions, compile manuals and maintain database of SP pool.
- Coordinate Simulation events and departmental meetings and events which includes room reservations, IT/AV equipment set up for meetings, guest speaker arrangements, creating simulation folders for guests, disseminating visitor parking information and passes, and any other details necessary for the event.
- Process invoices and contracts for external agencies using GVSU Simulation Center.
- Support learning resource lab with hiring, scheduling, and payment of student workers.
- Coordinate search process for simulation employment searches.
- Coordinate departmental new staff orientation (ID card, parking, phone, computer, IT access/codes, banner orientation, etc.)
- Process travel and reimbursement vouchers for simulation team.
- Backup supervisor for approval of Ultratime hours for student workers.
- Provide backup clerical support for Office of the Vice Provost for Health as needed (vacations, sick days, etc.).
- Create and maintain a filing system for simulation materials (contracts, documents, etc.).
- Performs other duties as assigned.
- Responsible for scanning and all data entry of information needed for the Simulation Center
- Prepares documents for scanning.
- Monitors functions of the scanner.
- Responsible for quality control of scanned documents.
- Other duties as assigned.
Non-Essential Functions
Not Applicable
Required Qualifications
- High school graduate or equivalent.
- Minimum of four years of relevant work experience.
- Demonstrated administrative and organizational skills.
- Experience with various computer software applications such as Microsoft Office and/or equivalent.
- Data entry experience.
- Typing and spelling competency with grammar and proofreading skills.
- Possess strong verbal and written communication skills.
- Demonstrated experience to successfully provide quality customer service.
- Demonstrated experience to successfully work independently, organize own work and coordinate work activities of others.
- Demonstrated experience to successfully coordinate large projects.
- Demonstrated experience to successfully handle multiple demands efficiently.
- Demonstrated experience to successfully organize and prioritize workload.
- Demonstrated experience to successfully navigate challenging situations in the workplace, while using good judgement.
- Demonstrated experience to successfully work under pressure and meet deadlines.
- Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
- Ability to successfully maintain positive intercultural and interpersonal relationships.
Preferred Qualifications
- Bachelor’s degree.
- Higher education work experience.
- Supervisory experience.
Supervision Received
Receives minimal supervision from a designated supervisor. Much of the work is self-initiated. Person is expected to function with considerable independence and apply appropriate policies and procedures within the assigned area of responsibility.
Supervision Exercised
Hire, train, schedule and coordinate the work of student employees and may act as lead worker to PSS staff members within the department/unit/division.
Physical Demands
- To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.