Banquet Server Team Lead | Radisson Plaza Hotel
Greenleaf Hospitality - Kalamazoo, Michigan
Description
A Look Into Working in GHG Banquet Operations
Step into the unique realm of Banquet Operations with Greenleaf Hospitality Group! In this dedicated, behind the scenes team you'll be at the heart of orchestrating a variety of events in our 24 event spaces, or offsite catering, from elegant weddings to high-profile corporate gatherings. Imagine the fast pace and adrenaline rush of setting up stunning venues and delivering exceptional service to guests who are celebrating life's most important moments. Benefit from continuous learning opportunities, opportunities for career growth, flexible shifts, and comprehensive health and wellness benefits. Your dedication to creating exceptional guest experiences is valued and celebrated, making Banquet Operations a fulfilling career choice. Join us and be part of something extraordinary!
Responsibilities
Overview
Our mission is to create an environment where every guest feels our pride and passion for delivering exceptional and unique experiences and craves returning. As a banquet server at Greenleaf Hospitality Group, you are an Intention Seeker looking for ways to provide those exceptional and unique services at some of the most important events in people’s lives and careers. We will train you on the skills needed to set up, serve, interact with guests, understand food and beverage, respond to guest requests, and anticipate guest needs. You will do this daily as part of a larger team that is committed to respecting and supporting each other, providing friendly and memorable interactions with our guests, and having fun.
What You’ll Be Doing
Responsibilities may include, but are not limited to:
- Catering events by serving large groups of people, typically within the same time frame
- Set up for events by putting out tablecloths and place settings, arranging table placement and setting up a buffet
- Carrying plates of food on trays and serving guests
- Keep glasses filled; remove each round of plates and replenish utensils
- Provide a positive environment
- Organize and delegate tasks
- Ensure accuracy among completed tasks
- Reinforce consistency
- Maintain a safe and clean working environment
- Act as a liaison between management and staff
- Provide leadership to staff
- Strong Communication Skills
- Multi-task throughout shift
- Strong understanding of event timelines
- Strong understanding of event specifics (details)
- Strong understanding of staff’s strengths
- Organize and consolidate steps of service for maximum productivity
- Perform essential banquet server tasks
- Ensure that all servers understand their role within a function or event
- Uphold service standards outlined in training
- Act as a positive role model to staff
- Ensure 100% guest satisfaction while resolving disputes efficiently
What’s in it for You
- Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
- Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
- 10% Discount on GHG outlets
- Shift meal provided per day
- Discounted hotel rates at Radisson Hotel Group branded properties worldwide
- Parental Leave Program (Full-Time Option)
- 401K with 100% match up to 3% (Full-Time option)
- Medical/Dental/Vision (Full-Time option)
Top Reasons to Work With GHG
- We are one of the Nation's 101 Best and Brightest Companies to work for
- You’ll have the opportunity to work with a fun, high-energy, and passionate Banquet team
- You will grow your skills and experience in the Food and Beverage division
Qualifications
What You Need for this Position
- Able to stand for long periods of time, up to 8 hours or more
- Able to stoop and bend
- Able to lift up to 40 pounds from time to time
- Able to safely work with potentially dangerous chemicals and equipment
- Able to comply with safety and health code standards
- Able to handle responsibilities that require repetitive motion tasks
Details
Type of Position: Full-Time Position
Segment of Industry: Food & Beverage Management
Salary: $0.00 / Hour
Hours: Full Time
Company Information
Greenleaf Hospitality
100 W. Michigan Ave.
Kalamazoo, Michigan 49007
269-250-8058
Contact: Jade Ward
How To Apply
https://greenleafhospitalitygroup.com/jobs-hiring/?_job_categories=banquets&_job_search=Banquet%20Server%20Team%20Lead%20FT
Application Deadline: 12/14/2024
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Posted: 11/15/24