Workday Change Management
The Workday Change Management team exists to help the GVSU community make the transition from Banner Finance & related systems to Workday Platform.
TRAINING
Workday training resources are available by topic and format:
COMMUNICATIONS
See all Workday communications.
CHANGE AGENT NETWORK
The Workday Change Agent Network (CAN) is made up of individuals from various units/departments who are communicators, advocates, and liaisons during the Workday implementation. View a list of Workday Change Agents.
Super Users
The Workday Super User Program is a group of approximately 130 individuals providing Workday support for different departments/units across the university. There is 1 Super User for every 50-100 faculty and staff members. View the full Super User Roster.
Workday for Managers
Workday for Managers is a collaboration of the Workday project team and GVSU leadership. It's designed to equip leaders for the transition to Workday. Learn more in our Workday for Managers Overview.
CHANGE MANAGEMENT ACTIVITIES
2024:
- Nov. 2024: Workday Student feedback sessions
- Oct. 2024: Workday Student Project Team posted and Intro to Workday Student roadshows
- Sep. 2024: First Workday Student Change Management team meeting
- Aug. 2024: Workday Help & Workday Learning launched
- Jul. 2024: Workday Student project kicks off
- Jun. 2024: Workday post go-live survey
- May 2024: Workday Platform Optimization page
- Apr. 2024: Workday Strategic Sourcing launched
- Mar. 2024: Core Platform Change Management
- Feb. 2024: Courses & Office Hours added
- Jan. 2024: Go-live support
2023:
- Dec. 2023: Courses & Office Hours added
- Nov. 2023: Workday Training
- Oct. 2023: Super User Kickoff and Training Kickoff
- Sep. 2023: Workday Town Hall
- Aug. 2023: Training materials development
- Jul. 2023: Workday survey
- Jun. 2023: Workday for Professional Support Staff (PSS)
- May 2023: Change Guide Library
- Apr. 2023: Workday for Managers Kickoff and Training Strategy
- Mar. 2023: Info Pages Library
- Feb. 2023: Workday People Strategy
- Jan. 2023: Communications Strategy and Monthly Newsletter launch
2022:
- Dec. 2022: Change Management Strategy
- Nov. 2022: Change Agent Network launch
- Sep. 2022: Readiness Survey
- Aug. 2022: Stakeholder Interviews
What is Change Management?
- A creative process that integrates people and processes with the new system
- Change management enables people to:
- Engage
- Adopt
- Use the change
How will Change Management help?
The Workday project team will:
- Connect with the GVSU community to further understand the impact
- Provide transparent and timely communications to keep you informed
- Inform you of the benefits and challenges of the change
- Prepare you with training to ensure you have the needed knowledge and skills
- Reinforce new processes to assist with adoption and effectiveness
What are the stages of change?
Awareness - Do you understand the change? What is the risk of not changing?
Desire - What's in it for me? (WIIFM)
Knowledge - Do you know how to change and have the required skills to support the change?
Ability - Are you capable of performing these new skills?
Reinforcement - Are you receiving the necessary support and reinforcement to sustain the change?
(from Prosci, the global leader in change management)